Bengaluru, Karnataka, India
Experienced analyst, administrator and developer focusing on Salesforce implementation, integration and enhancement. Enable better service delivery and enhance client relationships by interacting with them and solving their problems. Exposed mainly into banking & financial service and pharmaceutical domain while its not at all an obstacle to involve and learn something new
• Handling sales application, service application and integration layer application based on a concept called Veeva • Communicating with different country clients directly and driving weekly and daily status calls by leading the team • Experienced analyst, developer and administrator focusing on salesforce implementation, integration and enhancement • Hands-on expertise in configuring and customising salesforce using workflows, apex classes and triggers • Specialised in building reports, dashboards, batch classes, e-mail services, apex- test classes • Excellent working and hands-on knowledge in data migration using data loader and import/export wizard, DB-Amp (Salesforce & SQL Integration tool) • Capable of learning new/emerging technologies in a short period of time and working effectively in a team environment as well as independently