Kuwait City Metropolitan Area
Engineer Graduate with dual degree in electronics and computers from University of Hertfordshire Strong logical and IT business strategy implementation. More than 13 years of work experience in various sectors beginning from Customer service to IT Operations, currently working in Kuwait for KNPC IT support as Field Support Engineer
Managing IT infrastructure for KNPC( Kuwait national petroleum company) building IT infrastructure, Planning various IT system for KNPC refineries and HO.
Managing IT infrastructure for KNPC( Kuwait national petroleum company) building IT infrastructure, Planning various IT system for KNPC refineries and HO.
Developing Evaluation Programs Monitoring Customer Interactions Calibration Sessions Utilization of Technology. Training and Coaching. Compliance Monitoring' and driving Innovation and Optimizing Processes.
Manage successful interactive IT projects including: Pre-Sales, Lead Generation, Market Research, B2B Business Processes, and and various product demos and selling across the globe. • New business development, Interact with top management on all phases of sales prospecting, development, proposal and closing including the identification and assessment of decision makers and their requirements for various industries. • Generate business • Conversing with the C-level Executives viz. CEO’s, CFO’s, Directors and Board Members of the Multi-national entities and selling them the benefits of the Conferences. • Working for clients from USA, UK, Middle East, APAC, Asia, Africa.
Had a vast responsibility of looking after different stores in a county and managed their team. Looking after all the stores system, building strategy to boost up sales, team shuffling and roster, keeping store tab for various supply chain demand. Major role in the store IT system including veeder root system and store POS
promoted from sales advisor to team leader hence working for the IT and also the store inventory also had to look after various team members, train them and their KRO's. Manage store IT department, logistics and store inventory
working in the store as a sales advisor, helping customers to checkout with their fuel and groceries.
Customer technical query solutions Customer service