Athens, Attiki, Greece
•Results-driven Retail Network Director with a strong background in retail operations and multi-store management. Experienced in overseeing multiple locations, driving sales growth, and ensuring operational excellence. Skilled in leading diverse teams, implementing strategic initiatives, and optimizing customer experience to maximize business performance. •Proven ability to analyze KPIs, streamline processes, and develop high-performing teams in fast-paced environments. Adept at coaching store managers, managing budgets, and aligning business strategies with company objectives. Passionate about driving innovation, increasing profitability, and fostering a culture of excellence.
•Managing the performance, expansion, and optimization of all retail channels. •Leading omnichannel initiatives to ensure seamless and consistent customer experiences. •Acting as Project Manager for strategic collaborations with external partners, overseeing planning, execution, and delivery of cross-functional projects. •Monitoring KPIs and developing data-driven action plans to improve operational efficiency and commercial results. •Coordinating with internal departments (Sales, Marketing, IT, Logistics) to align business goals across channels.
• Managed the daily operations of the store. • Coordinated and trained team members. • Achieved sales targets and improved customer service.