Singapore, Singapore
In the Senior Leadership, Quality/Engineering/Operations Management profession for more than 20 years. I'm managing cross-cultural peers and subordinates and have experience in setting up and in charge of functional departments like Operations, Training, Engineering, Warehouse and Business/Operations Excellence. As Senior Management Staff, my role is to define quality strategies and establishes plan of actions to achieve Corporate goals & objectives and staff development. As Management Representative, possess hands-on experience in leading companies to be certified for ISO 9001, TS16949 and other regulatory requirements, Industries that I've experience include various industry segments such as semi-conductors, electronics, automotive, biometrics, plastics & mechanicals, infrastructure, chemicals and industrial products, logistics as well as service and repair Some processes experience include SMT, PCBA/FPCA, PCB/Leadframe Etching, Plating, Spray-Painting, Laser Etching, ACF Bonding, Stamping, Injection Molding, CTO, BTO, Box-Build, RFID, Electronics Products Assemblies, Repair and Services, Test Fixtures Fabrication, Platform Design and Development. Being a trained and certified Quality Auditor with IRCA, I've audited more than 100 companies in various industries/commodities spanning different continents (US, Japan, APAC). As a certified Trainer, I've led the training department to oversee the entire Training and Development functions preparing Total Training Plan. He has conducted specific skills and technical training, Lean Six Sigma, Quality Tools, FMEA, Statistical Techniques, Kaizen as well as soft skills training like Effective Communications, Team Building, Managing Change, etc.
⮚ Manages Quality and Technical functions of manufactured products in China, Malaysia, Dominican Republic and Singapore. • Develop Quality strategy, continuous improvement initiatives and driving for customer satisfactions. • Ensures New Product Introductions are timely delivered with Design for Manufacturability as well as adequate Quality Function Deployment. • Drives contract manufacturers towards zero-defect target through hands-on approach. ⮚ Provides consultancy services to organizations through delivery of People & Organizational projects. • Expertise in Operations improvement, Quality System effectiveness and Change Management • Review, analyze and optimize Supply Chain and Logistics Management processes. • Qualification of second source manufacturing and supply base locations in China and Malaysia. ⮚ Assist managements to strategize, define, structure and implement improvements to achieve overall impact and value that drives business growth as well as profitability. • Perform audits of the whole organization functions to identify weaknesses and propose solutions. • Set up Key Performance Indicators and monitor statistical trends on effectiveness of goals. • Manage teams to ensure on time, on budget delivery and achievements of outcomes. ⮚ Drive change enablement for clients as part of Transformation programs. ⮚ Develop training programs, conduct Train-the-Trainers and evaluate training effectiveness. ⮚ Implement Lean Six Sigma projects in organizational functions to drive process improvements, reduction of variations, cost optimization and improved efficiencies. • Successfully implemented improvement projects in areas of Operations, Quality and Supplier Management. Successfully set up second source manufacturing operations in Malaysia and Dominican Republic. Successfully set up Rework/Repair centers with Test functions as Project Manager.
Deputy General Manager - Assist GM on Global Procurement functions including defining strategies, set perfomance indicators, achieve financial targets and explore cost improvement opportunities. - Draft and prepare agendas for Board of Director's meetings. - Define procedures to comply to Inland Revenue Department's policies and legal conformance. - Identify sourcing strategies for cost effectiveness and improving the overall profitability. - Negotiation and qualification of Suppliers,/ODM/OEM to support corporate strategy in achieving cost targets. - Manage daily functions in GPO activities including Procurement/Sourcing operations, Production Planning, Staff Training and Development as well as Corporate Governance. Director, Supply Chain Quality - Overall in charge for the Quality of NPI, Manufacturing, Test and Services in Asia Pacific including support for materials consumption in N.A. and Europe. - Early involvement with Design Centers for DFM, D-FMEA and Predictive Maintenance. - Collaborate with cross-functional teams to ensure successful NPI launch to achieve Time-To-Market objectives. - Responsible for the qualification and dis-qualification of Suppliers, OQMs and OEMs. - Sets policies, strategies and key performance indicators for management of the Supply Chain Quality. - Implement Advanced Statistical Techniques for analysis of variance and optimised parameters control to achieve stretched yield performance. - Monitors trend performance and drives continuous improvement efforts to eliminate catastrophic failures. - Reduce Cost of Poor Quality (CoPQ) and improve overall Cost of Goods Sold (COGS). - Conducts internal and external audits in compliance to product certifications. - Conducts weekly/monthly/quarterly Quality Reviews to drive for Total Quality Management. - Engage with customers for Total Customer Satisfaction through Service and Product Quality. - Develops Staffs for career development, management responsibilities and leadership roles.
Senior management role responsible for, * Defining strategies, budgets, goals and objectives as well as staff’s development. * Implementing quality initiatives, deliverables, time lines and resource allocations. * Providing leadership expertise to optimize cost, right-staffing and achieve customer satisfaction. * Develop and conduct training programs for quality tools, product knowledge and soft skills training. Overall responsibility for the quality of services and manufactured products in the supply chain. • Supports New Product development at Design Centers in NA, Taiwan, Korea, Japan and China. * Leads cross-functional teams to build-in quality and install appropriate control gates. * Leads change management to ensure proper control of inventories and ECO implementation. * Internal and external audit functions including handling customer complaints. Strategic Project Manager * Leads management reviews, customer audits, registrar audits, and business gap closure teams * Oversees the Supply Chain Quality functions worldwide from NPI to Mass Production. * Leads cross-functional teams to conduct audits at suppliers and contract manufacturers * Ensure Best-in-Class practices are implemented across all partners. > Successfully initiated and implemented Cost of Quality program. > Successfully elevated key supplier’s quality performance to ‘Green’ Status. > Successfully reduced the customer complaints and awarded Best Supplier from key customers. > Contributed to organization’s growth from $600M (FY11) to $1.8B (FY15).
Overall responsibility for Asia’s Supply Chain Business Excellence (BE) functions. * Define BE policies, strategies, budget and key performance indicators. * Coach, develop capabilities and lead teams on Lean Six Sigma at all levels to achieve productivity, cost optimization, increased efficiencies as well as reduction of waste. * Drives and analyze cost reduction projects across all functions including Operations, Finance, HR, Procurement and Supply Chain. Responsible for Operations and Total Quality Management, including Supply Base Management, In-Process, Outgoing QA, Customer Care and Field Failure Analysis. * Define key quality and operational metrics and drives for continuous improvement. * Develop service level agreements with suppliers on Quality, Delivery, Cost, Materials Management, Process indices and critical business requirements. * Provide engineering leadership to ensure build-in quality during design, testing and manufacturing to achieve optimum cost of quality and reliability. * Assures the Quality of Supplies and compliance to Customer’s expectations. > Successfully integrated Asia’s Business Excellence to achieve 1.3% savings of total revenue from 2008. > Successfully developed automated Supplier Rating System (SRS) to measure supplier performance. > Successfully transferred products within between regions. E.g. LCD Panels, Printers, Plotters, Switches/Access Points, Repair Services and Computer Spare Parts Logistics. > Successfully set up operations, warehouse & distribution centers in China, HK, Singapore and Malaysia. > Successfully implement RFID technology into the end-packing process for direct shipments to end customers in NA/EMEA/Asia.
1) Quality Management -- Quality Management Systems -- Supplier Management and Development -- Process/Product Quality Assurance -- Customer Satisfaction Programs -- Advanced Statistical Techniques (DOE, ANOVA, etc) -- Cost Of Quality Management 2) Engineering Management -- Product Development, Testing and Qualification -- Process Reengineering -- Process Capability Studies and Improvement -- Engineering process start-up (Calibration, PM, FMEA, etc) -- Toolings, Fixtures design and development 3) Operations Excellence -- Lean Six Sigma Champion -- Value Stream Mapping -- Waste Reduction -- Productivity and Operational Improvement -- Streamlining of processes -- Cost optimization and improvement 4) Training and Development Management -- Training Needs Analysis -- Development of Total Training Plan -- Development of Training packages and programs -- Conduct Classroom and Experiential Training