Netherlands
As Group IT Manager at Verder Group, I lead the IT Shared Services Center with end-to-end responsibility for defining and delivering robust, secure, and scalable IT capabilities that empower Verder’s global business units. I partner closely with business leaders to align technology strategy with operational goals, champion digital transformation, and ensure excellence in IT service delivery across cloud, infrastructure, security, and user services. With over 20 years of experience in IT leadership and technology strategy, I thrive at the intersection of business and technology, building high-performing teams, driving innovation, and shaping resilient IT ecosystems. Prior to joining Verder, I held senior roles where I defined service and delivery frameworks, led infrastructure transitions, and implemented strategic technology roadmaps. I’m passionate about enabling business growth through technology, fostering collaboration across functions, and continuously improving how IT contributes to organizational success.
As Group IT Manager at Verder Group, I am responsible for leading the IT Shared Services Center and ensuring reliable, secure, and scalable IT services across the organization. My role focuses on defining and executing the group-wide IT strategy, overseeing cloud, infrastructure, security, and end-user services, and aligning IT operations with business and domain needs. I drive standardization, cost efficiency, and service quality while enabling digital transformation, supporting business growth, and fostering strong collaboration between Group IT and local operating companies.
Successfully developed and implemented a technological Service and Delivery roadmap for the German Fujitsu Uvance Business Unit that supports business objectives, leading to an improvement in operational efficiency. Developed and implemented new working methods after a large part of the organization was sold to a private investor. Improved interdepartmental processes, such as Client Service Management, ensuring customer-oriented service delivery remained intact. Established successful adaptation initiatives with Global Uvance portfolio development teams to tailor services to the German market and our clients. Oversaw each BID process, ensuring that the technical conversion for each client was realistically calculated and delivered within budget and on time. Set up and managed multiple POCs in collaboration with clients to test our services and make them 'fit for purpose,' ensuring client requirements were met. Led and coached a team of 10+ technical project managers, enterprise architects, and data scientists, resulting in increased team productivity and reduced employee turnover.
Successfully transitioned a multi-year program that redefined the concept of Managed Service Delivery within Fujitsu. Played a leading role in establishing measures related to technology, processes, and personnel, after which I managed 5 direct reports and over 50 professionals in teams during the implementation of the new platform. This resulted in the successful launch of the Fujitsu Service Hub platform, where ITSM, portfolio, SLAs, automated orchestration, and service delivery came together as a one-stop-shop. For this, I received recognition: Patent (pending) at the German Patent and Trademark Office Invention 'Service Assembly Automation' at the Fujitsu IP Office Introduced agile methods within the program for the development of the new platform, which led to very positive results and feedback, as well as a cultural change within the organization. Led portfolio development initiatives where the ideation process was followed by experiments and rapid decision-making in POCs, resulting in significant cost savings and a strong flow of new managed services in the areas of Application Management, Workplace Anywhere, SAP for Enterprises, and Hybrid Cloud Orchestration.
Led a team of 10+ professionals responsible for all infrastructure elements, such as hypervisor, compute, and network, during the T&T phase of each client project.
Developed and managed IT operations across 3 data center locations. Installed Blackberry Enterprise Services on-site for clients in the Netherlands and Belgium. Managed the Citrix environment as a managed service for clients. Provided 3rd-level support for the helpdesk for all Microsoft, Blackberry, and Citrix-related incidents. Supported the Sales team with consultancy.
Implemented and maintained client environments based on VMware and Microsoft-related projects. Supported the daily operations of 2 data center locations in areas such as power, cooling, staging, cabling, and server racking. Managed internal IT operations and provided support for all employees.