Kevin Klein

Head of Customer Success @ Leapfin

San Francisco Bay Area

About

Customer Success | Sales | GTM | RevOps | FinTech | AI | Award winning sports writer in a past life | Do cool stuff

Experience

  • Head of Customer Success at Leapfin
    Dec 2024 - Present · 1 yr 7 mos

    (Acquired by Airwallex) Leapfin is a fintech / agentic AI software that helps solve accounting and finance data problems for companies like Reddit, SeatGeek, Webflow, Masterclass, Mozilla, Eight Sleep, and many others. I lead the team that works directly with CFOs, VPs of Finance, Controllers, Accounting Managers, and systems teams to deploy agents that power accounting automation and financial infrastructure.

  • Customer Operations at Airwallex
    Apr 2026 - Present · 3 mos

  • Director of Sales, Customer Success, Support at Avinode Group
    Jan 2022 - Dec 2024 · 3 yrs

    (Acquired by CAMP Systems May 2024) Business aviation vertical SaaS ERP + Marketplace, I owned the GTM strategy and execution while leading Sales, Customer Success, and Support teams.

  • Director of Customer Operations at JetInsight
    2021 - 2022 · 1 yr

    Hired as first senior leader and scaled post-sales org through massive growth.

  • VP, Customer Success at RangeMe
    2016 - 2021 · 5 yrs

    (Acquired by PE 2017) At RangeMe I joined as the 8th employee and helped scale the company to 80+ while leading Customer Success, CX, and RevOps teams.