Klaus Erlinger

Where AI Meets Security—Empowering Teams and Organizations to Achieve More.

Greater Munich Metropolitan Area

About

Security leader driving AI-powered solutions to empower people and organizations worldwide. Working alongside top-tier technical experts and talents, combining strategic vision with deep cybersecurity expertise to deliver resilience, trust, and measurable impact in a rapidly evolving digital landscape.

Experience

  • Cloud Solution Architect Manager for Security, Compliance and Identity at Microsoft Deutschland GmbH
    Dec 2024 - Present · 1 yr 7 mos

    Leading a team of talented Cloud Solution Architects specializing in Security, Compliance, and Identity. Overseeing the deployment and implementation of security solutions, ensuring clients effectively leverage Microsoft's products and services to achieve more.

  • Zscaler (Full-time · 3 yrs 9 mos)
    • Manager, Customer Success
      Oct 2022 - Dec 2024 · 2 yrs 3 mos

      Leading a team of experienced Customer Success Managers taking care of all major and strategic accounts within central Europe. Growing and transforming our CSM organization and processes in alignment with our ecosystem and the dynamic goals of a hyper-growth company. - Onboarding five new CSMs 🏁 - Five successful promotions ⏫ - >100% target achievement in FY24 📈

    • Customer Success Manager
      Apr 2021 - Sep 2022 · 1 yr 6 mos

      Supporting 5-15 of the largest major and strategic accounts within the DACH region on their digital transformation journey towards a secure, modern cloud world. Driving adoption and growth for my customers, focusing on their business objectives with a strong customer focus and business acumen. - Bootcamp MVP, Apr '21 ⭐️ - EMEA CSM of the quarter, Jan '22 ⭐️ - Global CSM of the year 2022, Aug '22 ⭐️ - 137% target achievement in FY22 📈

  • MAN Energy Solutions (6 yrs 11 mos)
    • Chapter Lead IT Business Alignment
      Jul 2020 - Apr 2021 · 10 mos

      Co-defining of the new domain IT Business Alignment, supporting business decisions makers in strategy, roadmap, and budget planning. Supervising the IT demand management process for Enterprise Functions & IT Services.

    • Solution Specialist Office 365
      Oct 2018 - Jul 2020 · 1 yr 10 mos

      Driving a global M365 rollout for Exchange Online, OneDrive and Teams. Product owner for MS Teams (rollout, adoption, migration). Member of the adoption and change team with focus on VIP stakeholders.

    • IT Project Manager
      Jun 2014 - Sep 2018 · 4 yrs 4 mos

      Managing the rollout of Volkswagen solutions as well as SAP MM and Microsoft SharePoint projects within the global purchasing department. Development and implementation of a modern workplace concept in purchasing as a company-wide pilot.

  • Microsoft Dynamics AX Consultant at TRICOR Packaging & Logistics AG
    Apr 2012 - May 2014 · 2 yrs 2 mos

    Running a group-wide Microsoft Dynamics AX 2012 implementation including specification, commissioning, testing and roll-out of software changes in cooperation with various external service providers.

  • Senior Technical Consultant at Emptoris
    Mar 2010 - Mar 2012 · 2 yrs 1 mo

    Managing implementation projects around a software solution for strategic purchasing for national and international customers of various industries and company sizes. Being the technical advice to customers as well es defining requirements and specifications of individual adaptations and change requests. Integrating the software into existing infrastructure landscapes and connection to existing systems using appropriate interfaces Managing projects from handover by sales to transfer to regular operations by customer support.