Klarita Poshnjari

Customer Service Agent

Newcastle Upon Tyne, England, United Kingdom

About

Hello, I am Klarita! I am an experienced Passenger Service Agent with a history of working in sales and advising. I am skilled in communication, teamwork and customer service. I see myself as a strong professional individual with a Level 1 and 2 focused in Business Administration. In addition I have experience working in a range of customer focused backgrounds. I am fluent in three language; Albanian, English and Italian but I aim to broaden my knowledge and already have a basic understanding of many more. I am looking for connections that will push me to further my experience in sales and customer service, however love to hear about many variations of vocations.

Experience

  • Swissport (Full-time · 8 yrs 3 mos)
    • KLM/AIRFRANCE LEAD
      Apr 2024 - Present · 2 yrs 3 mos

    • Passenger Service Agent
      Apr 2018 - Present · 8 yrs 3 mos

      Level 2 Customer Service Agent

  • Unfranchise Business Owner at Unfrachise Business
    Apr 2020 - Present · 6 yrs 3 mos

  • Interpreter at Language Empire
    Apr 2015 - Apr 2019 · 4 yrs 1 mo

    I was required to interpret for a number of people in many professional and medical settings.

  • Greengrocer at Hunchinsons
    May 2011 - Mar 2018 · 6 yrs 11 mos