Kishwana Williams

About

Experienced Customer Service Representative with a demonstrated history of working in the information technology and services industry. Skilled in Customer Support, Customer Service, Branding and Marketing, Sales, and Customer Service Operations. Strong customer success and support professional graduated from Browns Town Community College .

Experience

• Wisynco Group Ltd (On-site)
  • Brand Representative
    Jul 2025 - Present · 1 yr

  • Brand Representative
    Jul 2025 - Present · 1 yr

• Customer Experience Specialist at Air Canada
  Oct 2023 - Present · 2 yrs 9 mos

• Customer Care Representative at IntouchCX
  Jan 2025 - Apr 2025 · 4 mos

• Customer Service Representative at Conduent
  Feb 2020 - Jul 2023 · 3 yrs 6 mos

• Brand Representative / Sales Associate . at Blue Mountain Cigars
  Jul 2018 - Aug 2019 · 1 yr 2 mos

  Responsibilities included but not limited to ensuring the proper display and pricing for products at every retail location in Jamaica along with maintaining a Social Media presence.