New Britain, Connecticut, United States
Experienced Functional Lead with a proven track record in highly regulated industries. My approach combines the analytical thoroughness of an MBA in Supply Chain Management with hands-on technical expertise in Business process re-engineering and Application Lifecycle Management. I am passionate about optimizing workflows and ensuring that technology serves the end-user, not the other way around. When I'm not streamlining workflows, you'll find me chasing a new hobby. I'm a firm believer that being a "perpetual beginner" in my personal life makes me a better problem-solver in my professional one. Currently, I'm exploring pottery and learning how to embrace the mess and seeing if I can finally turn a lump of clay into something functional.
1. Salesforce Project: Salesforce BA bringing in cross functional experience in underwriting workflow automation. Delivered end to end solutions that streamline business processes. Additionally I've led underwriting initiatives by designing automated workflows, PD logic and enhancing credit-risk evaluations that strengthen decision making for credit risk teams. 2. Actimize Project - Worked on core conversion project for the bank's merger. This project established a fully automated, end-to-end orchestration pipeline for mandatory regulatory screenings (OFAC, PEP, SAM, CIP, and CDD). By leveraging Tidal Automation, the system replaces manual data entry and disjointed screening processes with a unified workflow that executes scans, evaluates risk, and communicates results to stakeholders in real-time
Worked with the clients payroll team to gather requirements to build a console using BPMS tools and integrating that with Blue prism RPA to enhance and harmonize payroll performance
Salesforce business analyst/SME - Support the development team at Maryland Health Benefit Exchange to implement Salesforce CRM and replace the legacy system, alongside initiate and support of various minor projects. Document, and support business team for Go-Live activities including conducting UAT, Collaborate with developers and Quality team to analyze the performance of built applications and usability Experience working in Medicaid and Medicare-related claims and cases
Functional Business Analyst involved in Development of a UI application for client's Financial Information. Assisted in the preparation of Use cases as per developed screens, Update Weekly tracker, Involved in testing, Coordinate with Development, QA (Onsite and Offshore) and Stakeholders to gather requirements and Assist in Project and Release planning, Prepared RTM, Facilitate meetings with Business partners and End users, Facilitated UAT sessions and prepared functional requirement specification document
System Analyst - Assisting a NICE Actimize project (Anti-money Laundering) for data sourcing and Data Mapping, Worked with SQL queries and business requirement documentation to eliminate inconsistencies