Clay, New York, United States
I am a client-facing service and program coordination professional with experience in scheduling, intake conversations, follow-up, records management, teaching, event logistics, and clear communication. My background includes nearly two decades of coaching and client support, direct healthcare exposure as a Physical Therapy Technician, and recent pre-health coursework in anatomy and physiology, medical terminology, chemistry, physics, human development, and statistics. I recently completed a Master’s degree in Project and Program Management and earned my CAPM certification from PMI. That training strengthened my interest in roles that combine organization, communication, service, and operational follow-through. I am currently exploring healthcare support, patient services, program coordination, and administrative coordination roles where I can help people navigate unfamiliar situations, keep information organized, support smooth workflows, and contribute to a positive service experience.
• Designed and managed multi-week training programs and associated logistics for dancers ranging from beginners to international-level competitors. • Coordinated logistics, scheduling, and instructor resources to deliver training programs and community events. • Organized annual community dance events (30–60 participants) and hosted guest workshops with nationally recognized instructors. • Developed progress-tracking systems and communication processes to support long-term student retention. • Managed scheduling, pricing, marketing, and operations for an independent teaching practice. • Provided instructor training and operational guidance to studios across multiple regions.
• Assisted therapists in guiding patients through rehabilitation exercises and ensuring safe execution of treatment plans. • Maintained clinical organization and prepared treatment spaces to support efficient therapy sessions.
• Served as Flight Leader, coordinating cabin crew activities and communication with the flight deck. • Ensured compliance with aviation safety regulations during high-pressure operational situations. • Resolved passenger conflicts and service issues in fast-paced environments.
• Delivered award-winning private and group instruction for social and competitive dancers. • Organized and managed outreach programs and studio events to attract and retain new students.