Greater Vancouver Metropolitan Area
I help organizations turn operational pain points into data-backed improvements. Process Improvement Professional with 6+ years of experience optimizing how processes, systems, and people work together across healthcare, manufacturing and logistics. I use data and systems thinking to identify what's broken, understand why, and implement practical, sustainable solutions. I develop analytical reports to surface inefficiencies, troubleshoot complex data issues, and translate frontline needs into system changes that improve efficiency, reliability, and user confidence. How I Deliver Results: Workflow analysis and systems mapping; understanding how work actually flows before fixing it •Root cause analysis;– Digging past symptoms to fix the real problem • Data-driven insights;– SQL, Power BI, and analytics that guide decisions • System optimisation ;– Aligning technical tools with actual user workflows • Stakeholder collaboration ;– Bridging gaps between frontline teams, IT, and leadership I thrive in roles where I can take ownership of complex problems, work directly with end users, and continuously improve how systems are designed and adopted.