Kim Davis

Senior Director, Professional Services | Strategic Leader Influencing Innovation & AI Transformation in Workday Services | Builds High-Impact Teams Driving Superior Customer Success | Commercial, Higher Ed & Nonprofit

Salt Lake City, Utah, United States

About

As Senior Director within Workday Global Professional Services, I operate at the strategic intersection of prospect interfacing, technical deployment execution, and customer success across the Commercial and Higher Education sectors. I hold full operational accountability for building versatile team capabilities, optimizing resource allocation, and achieving revenue targets quarter over quarter, resulting in consistent service delivery and sustained financial attainment. SALES Representing Workday Services during critical sales cycles, I engage directly with Prospects to build confidence in our delivery capabilities, strategically position the value of our technical solutions and define the technical scope that meets both sales objectives and client needs. DEPLOYMENTS Serving as the key Technical Sponsor for large-scale, transformative Workday implementations, I leverage my experience and expertise to remove roadblocks, provide strategic risk mitigation recommendations and ensure exceptional customer satisfaction and superior value realization. RELATIONSHIPS I thrive as a connector, building networks without boundary and creating meaningful linkages that drive collaboration and opportunity both internally and externally. I enjoy driving partner maturity and capacity within the Workday ecosystem by providing critical guidance needed for new SIs to establish, grow, and ultimately execute successful Workday deployments. I am also deeply passionate about growing future leaders, dedicating time to mentorship and fostering the next generation of high-impact consultants. INNOVATION Beyond project success, I have a passion for operational excellence. I regularly serve as a trusted advisor and open-minded partner in the evolution of global process standards as well as the creation of new service offerings. My natural curiosity drives me to actively evaluate how AI can evolve our deployment strategies to significantly reduce cost to deploy while accelerating innovation and setting new standards for technical consulting success.

Experience

  • Workday (12 yrs 5 mos)
    • Senior Director, Professional Services - Higher Education and Nonprofit
      Sep 2024 - Present · 1 yr 11 mos

      -Expanded Responsibility: Nonprofit Industry starting Feb 2026 -Leads and Innovates Technical Consulting Services delivery -Project Sponsor, Pursuit Leader and Financial Accountability -Speaker: Altitude | July 2026 -Leadership: Change Leadership Program April 2025-Jan 2026 -Speaker: Altitude | July 2025 -Global Expansion: Student for Canada

    • Director, Commercial Large Enterprise Technical Consulting Services
      Oct 2019 - Sep 2024 · 5 yrs

      West Region: Midwest,Pacific,TOLA,Mexico - Evolved the Global Integration go to Market Strategy | 2024 - Methodology Evolution Team: LaunchFlex | 2024 - Co-founder & Executive Sponsor: Women of Technical Services WoTS formerly iWoW | Since 2018 - Workday Office Site Leader | Since August 2024 - Partner Ramp Program Redesign Team | 2023 - Launch for LE Service Offering Lead | 2023 - Speaker: Rising | September 2023 - Speaker: Altitude | July 2023 - Leadership: Horizon | July 2022-May 2023 - Professional Services Implementation Technology Expert: Rising | September 2022 - Speaker: Altitude | July 2022 - Change Champion | 2022 - Leadership: Aspire | May 2021 - June 2022 - Culture: Office Stakeholder | Chicago | 2018 - March 2022 Central Region: Midwest | Oct 2019-2021 - OKR Coach | Since April 2019 - Culture: Culture Ambassador | Since September 2019 - Innovation: Deployment Methodology Redesign Team | 2020

    • Senior Manager, Integration Services
      Oct 2017 - Oct 2019 · 2 yrs 1 mo

      - Speaker: Altitude | July 2019 - Speaker: Tech Services Summit | March 2019 - Panelist: Tech Services Summit | March 2019 - Advocate for Workday Engagement: Chicago Women in Tech Conference | Sept 2018 - Speaker: Altitude | July 2018 - Founder: iWoW | July 2018 - Co-Chair: Global Impact Wellbeing | 2018 & 2019 - Co-Chair: Women@Workday EBC | 2016 - 2019 For more information about Wellbeing and Employee Belonging Councils (EBCs) at workday: http://globalimpact.workday.com/a-better-place-to-work.html

  • Founder at P.O.S.H. Events Chicago
    May 2010 - May 2014 · 4 yrs 1 mo

    An adventure fueled by a passion to support small businesses and organizing unforgettable events. Specializing in: -Full service Event Coordination for small business events with B2B focus -Hosting Social Events such as our famous Rooftop Rendezvous -Social Media presence for small business -Website creation for small business -Retail Window Displays for small business -Wedding planning and day of event coordination Planning and Organizing Sensational Happenings.

  • Technical Lead - HCM applications at Equity Residential
    Dec 2004 - Mar 2014 · 9 yrs 4 mos

    IT Technical Lead/Manager for HCM applications, specializing in PeopleSoft Senior Developer for HCM applications, specializing in PeopleSoft PeopleSoft System Administrator (Temporary Backfill for 1 YR -concurrent w/ Sr Developer role) Projects and experiences: -Implement PeopleSoft Portal and Employee Self Service -Led technical PeopleSoft conversion for large scale acquisition (M&A) -Design/Built two-way integration between PeopleSoft & Red Carpet (Silkroad's SaaS Onboarding) -Many HCM/BEN/PAY full cycle upgrades -Managed Database Health & Backups -Installed Regulatory Tax Updates -Managed the HCM technical team

  • Consultant - PeopleSoft Technical Specialist at Emerging Solutions
    2003 - 2004 · 1 yr

  • PeopleSoft Technical Developer at Rent-Way, INC
    2000 - 2003 · 3 yrs