Greater Seattle Area
Well-organized and meticulous EA with 15+ years of demonstrated experience supporting executives within numerous industry-leading organizations. Recognized consistently for superior communication and influencing skills, as well as the ability to manage competing priorities and complex demands to maximize executive productivity and save organizations time, money. Able to exercise discretion and integrity, at all times, while dealing with confidential issues. Accustomed to working within fast-paced global environments where 50 to 60 hour workweeks are the norm. Key skills, strengths and qualifications include: • Administrative Management / Executive Support • Complex Calendaring & Scheduling • Travel Planning & Accommodations (Lodging, Transportation) • Sales & Marketing Operations / Administration • Staff Mentoring, Training & Onboarding • Executive Communications & Correspondence • Facilities Planning & Space Management • Human Resources (HR) Support / Recruiting & Benefits • Large-Scale Event / Meeting / Conference Planning • Budget Coordination & Expense Reporting • Board of Directors Correspondence & Minute-Taking • Logistics / Operations / Special Project Management Software proficiency includes extensive MS Office (Word, Excel, Outlook, PowerPoint) utilization, as well as the use of Salesforce, Microsoft Dynamics, Sugar CRM, and HubSpot.
• Provided administrative support to this digital health startup, proactively managing a complex, fast-changing calendar of commitments across multiple time zones—and working extremely flexible hours to support international business meetings • Worked with the Chief of Staff to manage the CRO’s schedule, recommended ways to improve business scaling and time management, and assisted in the planning of events such as team all-hands meetings, off-sites, team-building sessions, and company kick-off conferences • Coordinated a detailed mix of domestic and international travel arrangements including air and ground transportation, hotel reservations, security, visas and other travel documentation • Compiled receipts and prepared/submitted timely and accurate expense reports on a monthly basis • Prepared and distributed internal/external communications on behalf of executives, in addition to providing coverage for other management team member EAs, as needed • Supported HR and talent acquisition efforts—booking interviews, liaising between hiring teams and candidates, and coordinating the training and onboarding of new hires • Partnered with the Workplace Team, HR, IT and Security to resolve ongoing logistical challenges
• Built long-term account relationships and designed/presented customized proposals to win new business • Created customized wellness and healthcare programs for a diverse range of company types/sizes • Developed powerful presentations/collateral for HR executives, benefits managers, and CHRO audiences • Scheduled and attended meetings, prepared agendas, recorded and disseminated minutes • Managed challenging domestic and international travel coordination, in addition to executive schedules, calendars, and event/meeting planning
• Provided a wide range of client relations, sales, and marketing support for this professional services firm • Led the creation of compelling presentations, illustrations, and content for key renewal meetings • Managed a spectrum of difficult people and personalities with the utmost professionalism, tact, and diplomacy—successfully addressing various conflicts and rebuilding trust, both internally and externally • Performed heavy calendar management for teams up to 10 senior employees, in addition to renewing customer status and driving executive action to ensure successful renewals • Reviewed a diverse array of documents and policies for effectiveness, quality, and compliance • Consistently delivered on all assigned customer success and account growth goals, in addition to learning a wide range of new technologies, processes, and systems essential to the company's daily operations
• Oversaw all administrative, HR, and operations management functions for this fast-growing startup • Applied strategic thinking and problem-solving to address the CEO’s rapidly shifting priorities, adjusting the CEO's schedule for optimal effectiveness, keeping both short-term and long-term objectives in mind • Managed the CEO's email, prioritized and prepared appropriate responses, escalated issues as appropriate, and drove communications with various stakeholder groups to help move key action items forward • Managed detailed logistics, briefings and follow up for all CEO meetings, internal and external • Engaged in extensive multi-tasking, gracefully coordinating multiple job tasks and/or priorities in parallel despite frequent tight deadlines and unanticipated obstacles • Provides global support to CEO when away on business travel, serving as a key liaison in his absence, trusted to give direction to the executive's direct reports and address performance/recognition issues • Wrote/edits/reviewed correspondence on behalf of the CEO, including drafting reports and other communications that include executive presentations, spreadsheets, scorecards, and dashboards • Recorded notes and minutes in CEO meetings and distributed to appropriate parties
• Managed the daily schedules of four busy executives, anticipating each leader's needs and proactively bringing together appropriate people and resources to support executives in achieving their objectives • Coordinated complex international travel (including passport, visa, and mobile device requirements) and ensured all appointments and meetings were on time, scheduling changes as needed • Acted as an extension of the HR department, assisting with recruiting, serving as liaison between hiring managers and potential candidates, and crafting new organizational policies and procedures • Drove clear concise communication across all departmental boundaries and developed/maintained a system to alert key personnel of upcoming deadlines related to incoming requests or events. • Established and drove monthly expense report completion for entire team, in addition to tracking all executive action items, project risks, and company milestones • Prepared, edited, and proofread a wide range of executive correspondence including agreements, letters, memos, trip reports, itineraries, status reports, presentations, and Excel spreadsheets