Kim Marcinowski

International & Domestic cargo Operations Manager- experienced AOG, GOV | Customer Relations Specialist

Greater Chicago Area

About

With a robust background in freight forwarding management, the past seven months have honed my expertise in overseeing AOG and GOV operations at AIT Worldwide Logistics. My role has been pivotal in ensuring meticulous attention to detail and exceptional customer relations, which are critical in the high-stakes field of logistics. Holding the Certified Dangerous Goods Professional credential, my competencies extend to managing complex supply chains with a focus on compliance and safety. Our team's dedication to precision has been instrumental in maintaining seamless operations and fostering enduring customer trust.

Experience

  • Operations Manager at Marken
    Mar 2025 - Present · 1 yr 5 mos

    Directed high-volume U.S. air export operations managing 1,500+ temperature-sensitive shipments annually while maintaining 100% GDP, TSA, and CTPAT compliance. Oversaw AES filings, commercial documentation, and export controls, ensuring regulatory accuracy and eliminating compliance penalties. Coordinated with global branches, airlines, brokers, and clients to facilitate time-critical shipments, achieving >98% on-time performance. Standardized export documentation review processes, enhancing compliance execution and reducing documentation errors by 25%.

  • Global eParcel Solutions (3 yrs 6 mos)
    • Logistics Officer
      Feb 2023 - Present · 3 yrs 6 mos

    • Operations Officer
      Nov 2023 - Feb 2025 · 1 yr 4 mos

      Elevated from independent contractor to corporate officer, leading regulatory initiatives that secured FMC and FMCSA authority, enabling multimillion-dollar international freight expansion. Oversaw high-volume import/export operations managing 10,000+ parcel and containerized shipments annually across U.S., EU, and Asia trade lanes. Directed HTS classification support, customs valuation governance, broker oversight, and export documentation control for thousands of SKUs. Strengthened compliance infrastructure by implementing standardized SOPs and audit protocols, reducing clearance delays by 25% and enhancing CBP audit readiness.

  • Founder at Marcinowski LLC
    Sep 2021 - Jan 2025 · 3 yrs 5 mos

    Advised 8+ import/export clients operating across North America and Europe, supporting regulatory compliance for 5,000+ SKUs annually across air and ocean freight. Conducted HTS classification reviews, valuation assessments, and AES oversight for 2,000+ annual shipments, reducing documentation discrepancies by 30%. Led post-entry audits and compliance gap assessments, improving CBP clearance efficiency and decreasing customs holds by 20%. Designed and implemented SOP-driven compliance frameworks, transitioning clients from reactive issue management to structured, audit-ready governance models.

  • Operations Supervisor AOG, GOV at AIT Worldwide Logistics
    Aug 2022 - Feb 2023 · 7 mos

    Lay off - due to lack of work

  • Key Account Executive at Röhlig USA
    Dec 2020 - Nov 2021 · 1 yr

    Managed enterprise manufacturing and regulated industry accounts, optimizing high-volume international import/export flows. Ensured compliance with client-specific requirements, enhancing valuation controls and documentation standards. Oversaw containerized and air freight movements across multiple trade lanes, streamlining support for complex SKU portfolios. Partnered with supply chain and brokerage teams to proactively mitigate regulatory exposure and shipment risk.