Wellington, New Zealand
Kieran Sim (MPPE, MBA, BA) is an internationally experienced and award-winning General Manager and Sales Leader in the professional services industry. Exhibiting an ownership mindset, consistently delivers impressive results, driving revenue growth, goes all-in on developing people, and achieving operational excellence to better serve our people and customers. In addition to commercial outcomes, consistently demonstrates a commitment to making an impact in the community.
* Supported Salesforce CRM implementations across five APAC countries, standardizing processes, improving data accuracy, and enabling scalable regional growth. * Delivered consultancy and change management for Salesforce AI Agentforce, helping teams adopt AI‑powered automation, boost productivity, and enhance decision‑making. * Optimized operational workflows to lift productivity, reduce friction, and improve customer satisfaction across multiple business units. * Partnered with cross‑functional leaders to align technology, process, and people strategies across the APAC region.
To explore: 1. "travel through (an unfamiliar area) in order to learn about it." 2. "inquire into or discuss (a subject) in detail." Places explored - Tekapo, Timaru, Aoraki Mt Cook, Christchurch, Bali, Invercargill, Bluff, Stewart Island, Dunedin, Turangi, Tauranga, Rotorua,
Allegis Group notable facts: * Largest privately owned staffing and services business in the world * USD$15.8b Revenue (2022) * 15,000 Allegis employees * 90,000 contractors pay-rolled each day * Serve 85% of Fortune500 companies My contribution - Led Aotearoa New Zealand by creating and executing the strategic vision, growing sales revenue and profitability 5x, hiring and retaining diverse talent, developing and coaching leaders, optimizing front and back-office operations, and managing financial performance. Achievements: Results: Multi-Sales Contest winner, created Contest Winners. Increased revenue by 5x and deployed 150 technical consultants moving the business from a deficit to profitability. Successfully opened an office in Auckland, expanding the company's market presence. People: Culture first - Best in APAC Employee Engagement survey results. Led a significant expansion of the team, growing the headcount from 4 to 18+. Promoted leaders from within, promoted billers consistently, and reduced staff turnover from 87% to 10%. Formulated and lead change management initiatives to improve company culture and facilitated training workshops to help employees align and grow. Operations: Built best-in-class delivery model based on “Voice of the Customer” feedback and implemented enhancements that significantly improved efficiency, including daily stand-up meetings, enhanced deal qualification, and the implementation of key performance indicators (KPIs) that improved team velocity and win-rate. Improved contractor retention and redeployment by 118% improving utilization and profitability. Customer: Bid-Lead for the successful All-of-Government AOG Talent Acquisition Services (TAS) Panel RFP. Won and delivered ANZ's largest account, generating $4m gross profit over two years. Led new service offerings strategy across NZ including segmenting, specializing, and focusing on the best and most profitable customers, talent demands, and industries.
Randstad Notable Facts: * Second largest recruitment solutions organisation in the world * €19.2 billion revenues @ 4.5% EBITA margin (2015) * 29,750 randstad employees * 597,400 temporary staff and contractors pay-rolled every day * Volunteer Services Overseas (VSO) member - 10,200 VSO hours worked Leading Randstad Hong Kong's technology recruitment team of 16 (plus two remote sourcing specialists) consultants, growing GP by 30%+ year-on-year for 3+ years, driving local and regional projects, and developing leadership capability in Hong Kong.
Achievements: • Successfully built and sold a unique business concept as a 23 year old.