Kiana H.

Supervisor, Primary Care Support Services

Philadelphia, Pennsylvania, United States

About

Experience

  • Operations Supervisor at Drexel University
    Jul 2024 - Present · 2 yrs

  • Patient Care Supervisor at The Eye Institute at Salus University
    Nov 2021 - Present · 4 yrs 8 mos

  • Seamless Access Supervisor at Abington - Jefferson Health
    Mar 2015 - Nov 2021 · 6 yrs 9 mos

    • Register 50-100 patients scripts daily for lab processing and billing • Verify insurance using Navinet and One Source • Input ICD-9 and CPT codes into EHR system for billing purposes • Complete Medical Necessity checks for all Medicare patients • Follow up with physician offices, labs and facilities to complete admissions and obtain missing data to finalize registrations before sending to billing office • Utilize Alpha for accurate scanning of all documentation into patients EHR system to update electronic health records

  • Registrar at Conifer Health Solutions/ Hahnemann University Hospital
    Mar 2015 - Jan 2016 · 11 mos

    • Maintains professional communication with various staff, physicians, guests and patients regarding the Emergency Department services rendered • Applies customer service to all individuals • Distributes consent forms and obtains signatures for all patients being treated in the ED • Performs the complete registration process including collecting and verifying insurance information in a fast paced environment • Assures secure handling and accurate recording of payments collected at time of service • Educates patients about financial liabilities • Ability to receive and express detailed information through oral and written communications

  • Intake Registrar at NHS CHILDREN'S REACH
    Feb 2010 - Mar 2015 · 5 yrs 2 mos