Madrid, Community of Madrid, Spain
Versatile professional with cross-sector experience in healthcare, education, international services, and program coordination across the U.S. and Spain. Holds an MA in International Relations (Specialization: Geopolitics and Security in Europe) from IE University, an MS in Crime & Justice Studies, and a BA in Psychology from Suffolk University. Adept at navigating complex, multicultural environments with a focus on cross-cultural communication, stakeholder management, and people-centered delivery. Authorized to work in the US, UK, Ireland, Spain, and the EU.
• Register and process patient intake across six departments in a Level I Trauma Center, including the Emergency Department, Labor & Delivery, Main Admissions, Surgery, and Radiology. • Coordinate across multidisciplinary healthcare teams to ensure accurate, timely patient care and smooth departmental workflows. • Verify and update patient demographics, insurance eligibility, and medical records in real time using EPIC and Trizetto Provider Solutions.
• Partnered with autism resource specialists to identify and connect patients and families with community resources and support services. • Managed patient referral intake via phone and email, assessing family needs and developing individualized action plans. • Served as a liaison between clinical staff and families to ensure continuity of care and timely access to resources.
• Delivered after-school English instruction to students ages 3–11, adapting lesson plans to varying proficiency levels and developmental stages. • Designed supplementary activities that foster engagement, creativity, and language acquisition in a multilingual classroom setting. • Collaborated with lead instructors to assess student progress and adjust teaching strategies accordingly.
• Supervised and mentored students aged 9–18 across nationally recognized STEM and national security enrichment programs in four U.S. cities. • Provided individualized 1:1 academic and emotional support, ensuring successful completion of program activities and milestones. • Responded rapidly to student welfare concerns — including homesickness, illness, and parent/guardian inquiries — maintaining a safe, supportive environment. • Collaborated with cross-functional teams to troubleshoot logistical challenges and ensure seamless daily program operations.
• Collaborated with English teachers to develop differentiated lesson plans for three grade levels (1st ESO, 3rd ESO, and 2nd Bachillerato), reaching students with diverse learning styles and language proficiencies. • Designed and facilitated cross-cultural learning activities highlighting U.S. and Spanish perspectives to deepen students' global awareness and intercultural competence. • Created and organized a shared library of teaching materials and resources used by multiple instructors across the department.
• Served as a daily substitute across grades Pre-K through 12, executing lesson plans and coordinating with staff to maintain continuity of instruction. • Adapted quickly to diverse classroom environments, managing student behavior and engagement across multiple subject areas and age groups.