Canada
Hi, I’m Kian! I enjoy turning data into stories that actually help people make better decisions. With 4+ experience across Aviation, Entertainment, and Healthcare, I’ve worked with organizations like Cathay Pacific Airways, The Walt Disney Company, the Hospital Authority of Hong Kong, and now Air Canada. My focus is on building clear, practical insights and visualizations that improve operations and customer experience. I’m fluent in English and Cantonese and comfortable working in fast-paced, cross-cultural environments. I’m always eager to connect, collaborate, and explore how we can use data to make a meaningful difference.
• Supported business partners with analytics, effectively communicating and collaborating to understand their needs and deliver actionable insights. • Designed and implemented BI solutions, including reports, scorecards, and dashboards, using streams to frame questions, analyze data, and create impactful visualizations. • Developed and enhanced data models and tools, proactively adding new data and insights to improve analytical capabilities. Demonstrated project management and technical proficiency. • Facilitated training for business streams, empowering users with the skills to conduct analysis and support decision making, fostering a data-driven culture.
• Delivered cross-functional support across T&D units, including Business Applications,Infrastructure, Project Management,Info Security, Digital & Web Development, and Data Analytics. • Engaged with diverse teams ranging from Park to Attraction Operations, F&B, Merchandise, Entertainment, Finance, HR, Sales, and Marketing. • Led system requirements, development, testing, and implementation of technology solutions. • Partnered with the support team for troubleshooting, monitoring, and maintenance of software applications.
• Developed Kibana dashboards for exception monitoring and analysis in systems via Central Logging & Alerting Platform (CLAP) • Supported ongoing operations and provided maintenance of enterprise-scale Clinical Management System (CMS) application server • Designed, coded and tested developed modules and dashboards
• Taught at Diocesan Boys’ School Primary Division as a STEAM (Science, Technology, Engineering, Arts, Mathematics) course instructor • Coordinated Rube Goldberg machine projects and taught basic coding and robotics