South Africa
As a Business Analytics & Insights Specialist, I am passionate about transforming complex data into actionable insights that drive sales performance, customer engagement, and strategic growth. My role centers on delivering comprehensive reports and analysis that empower decision-makers and support continuous improvement across the business. With Over 9 years of experience in business analytics and intelligence , I specialize in: •Sales performance reporting (daily, weekly, monthly, and quarterly) •Data visualization and dashboard creation using Salesforce, SAP Analytics Cloud, Excel, and Regiograph •Market and sales data analysis to identify trends, growth opportunities, and process improvements •Supporting digital transformation and customer experience initiatives, including customer journey mapping and Voice of the Customer analytics •Driving adoption of analytics tools (Salesforce, SAP BW, Tableau, Power BI) and supporting onboarding/training I thrive in cross-functional environments, collaborating with sales, marketing, and controlling teams to ensure data integrity, process optimization, and the integration of customer-centric strategies. My technical toolkit includes advanced Excel, SAP BW, SQL, and CRM systems, complemented by strong analytical, communication, and stakeholder engagement skills. I am committed to continual learning, innovation, and enabling teams to make smarter, data-driven decisions. Let’s connect if you’re interested in leveraging analytics for business transformation or want to discuss best practices in sales insights and digital adoption.