Bengaluru, Karnataka, India
I’m a seasoned Technical Marketing Engineer with a passion for translating complex technologies into impactful solutions that drive business growth. With a proven track record in product management, sales enablement, and technical content creation, I specialize in bridging the gap between technical innovation and customer success. My expertise spans cybersecurity, cloud technologies, and networking, with hands-on experience in optimizing lab environments, conducting competitive analysis, and crafting compelling product messaging. Whether collaborating with product, sales, engineering, or marketing teams, I thrive in dynamic environments where I can simplify complexity, empower stakeholders, and deliver results that matter.
At Menlo Security, our mission is to enable the world to connect, communicate, and collaborate securely without compromise. Supporting Fortune 500 companies, major global banks, and government organizations, we’re revolutionizing cybersecurity with a Secure Access Service Edge (SASE) vision. Partnering closely with product, sales, marketing, and engineering teams, I drive technical content creation, sales enablement, and strategic product positioning for Menlo Security. By bridging technical expertise with business insights, I ensure that Menlo’s solutions address real-world cybersecurity challenges while resonating with customer needs and market trends.
Infoblox is a leader in cloud-first networking and cybersecurity solutions, enabling organizations to optimize network experiences with simplicity, scalability, and reliability. As a member of the Product Management team, reporting to the Senior Director of Technical Marketing, I played a pivotal role in driving integration initiatives for Infoblox solutions with third-party products. Key contributions included: Managed and enhanced TME lab infrastructure, including servers, storage, and networks, to ensure seamless operations. Built and maintained dynamic virtual environments for product demos, training, and proof-of-concept scenarios. Supported Sales Operations by providing competitive analysis, tailored product demonstrations, and comprehensive technical training materials to empower field teams. Conducted in-depth technical evaluations of competitors' products, delivering actionable insights for Product Management and Sales teams. Authored technical collateral, including training materials, deployment guides, and customer-facing presentations. Tested and validated Infoblox solutions for interoperability with third-party vendors, ensuring superior performance and reliability. This role allowed me to collaborate cross-functionally with teams across Product Management, Engineering, and Sales Operations, while honing my technical expertise in networking, virtualization, and cloud technologies.
● Supported enterprise customers using SonicWall UTM and firewall platforms, resolving complex security and connectivity issues. ● Configured and troubleshot IPSec site-to-site VPNs, remote access VPNs, L2TP, and SSL VPN technologies to restore secure connectivity. ● Investigated and resolved issues related to intrusion prevention, anti-malware, antivirus, and application control systems. ● Performed packet-level analysis using Wireshark to diagnose traffic flow and policy behavior. ● Collaborated with engineering and support teams to resolve escalated customer issues and improve support documentation. ● Created and maintained technical knowledge base articles to reduce repeat issues and improve resolution times.
• Contributed to multiple projects, delivering solutions for diverse technical challenges. • Researched and identified effective resolutions for complex software and hardware issues. • Troubleshot client-reported technical issues, managing ticket escalations to ensure timely resolution. • Diagnosed and resolved internet connectivity issues, ensuring seamless network operations. • Conducted process training for new hires, mentoring them in real-time troubleshooting to enhance team performance.