Johannesburg Metropolitan Area
I am aspiring to work with an organization that offers responsible position where I can utilize my skills and capabilities to carve a niche for myself and effectively deliver towards contributing to the organization’s aspirations and also enhance my personal growth through continual upgrading of knowledge. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through completion. I am eager to be challenged in order to grow and improve my skills and experience.
Configure and support all Microsoft and other application software,knowledge of Microsoft outlook, including user management, delegate and security, good understanding of various Antivirus applications, good problem solving skills, printer installation and setup, setup and deployment of teamviewer or similar remote applications, basic Office 365 knowledge, respond to and resolve support calls at customer sites and resolve support calls via teamviewer and other remote applications.
Email connectivity, setup and support, asset stock management, diagnosing an troubleshooting and resolving a wide range of windows applications an windows server solutions and environment backup management for clientele, configure and support all Microsoft operating systems, monitor and assign all new helpdesk request immediately, plan update and manage all assigned helpdesk requests,remote and on-site support and troubleshooting of on-site network connectivity, internet connectivity in LAN and WAN environment.
Set up new users, Installation and configuration of software and applications, Adding machines and users to the network, Migration of user settings from one machine to another, Backing up and restoration of users' information, Troubleshooting and fault finding, LAN support and configuration, Domain set up of users, Mapping network drives, Set up and configure network printers and set up and connect wireless access points for users