Dubai, United Arab Emirates
Currently spearheading impactful initiatives to optimize operational performance, enhance service levels, and minimize fraud losses through data analysis, product development, and vendor training programs. With seven years of experience in Operations and Supply Chain Management, I lead teams enthusiastically, always ready to take on fresh challenges and foster innovation through inventive problem-solving. I bring a data-centric and results-focused approach to every project, uncovering pathways for efficiency, growth, and profitability.
• Optimize operational metrics, including but not limited to deliveries on time, fail rates, and customer contact rates • Propose and drive new product enhancements to improve operational efficiency and vendor experience • Championing strategic projects to mitigate fraud losses across our restaurant partners and customers
• Implemented end-to-end freight solutions for new global businesses encompassing ~30 countries and 100+ trade lanes • Executing projects across different stages – from initiation to resources planning, shipment trials, execution, monitoring until project handover within the agreed project cycle • Collaborate closely with key stakeholders to formulate SOP’s and process flows and oversee training to 400+ personnel across the network • Successfully led IT enhancements not limited to EDI (EDIFACT), Automation reports for global accounts • Conceptualized and implemented internal dashboard template of various KPI’s for reinforcement of service targets • Successfully led the design, RFP, bid award and installation of cargo screening facility project with total assets worth 0.6M USD • Diversified exposure in International Freight Forwarding, Domestic Logistics and Warehouse Management
• Led Strategic Sourcing and price negotiation for 30+ components for new car models • Functioned as a buyer for ten suppliers with total buying worth 40M USD • Conducted annual negotiation with suppliers and achieved 2.40% annual reduction for two years • Planned and executed capacity study & enhancement at vendor’s end with increasing production plan from 1.4M vehicles in 2015 to 2.0M in 2020 • Monitored delivery performance, the financial health of suppliers and initiated risk mitigation measures if required • Automated data analysis processes by replacing manual workflows with VBA, resulting in an annual saving of 200 working hours • Facilitated suppliers to improve truck freight utilization and load distribution for supplies to the New Suzuki plant • Received Achievement award by MSIL for Q3 FY-15 for efforts towards continuous improvement
• Understood the working principles of an EPC firm. • Performed Stress analysis of a piping model on CAESAR II and its validation.