Khang Nguyen

Senior Business Analyst

Ho Chi Minh City, Vietnam

About

8 years' experience working in variety positions of information technology industry. Gain knowledge from diverse industrial business model, also gradually develop me by accumulating soft skills from each position. Aim to be Product Owner/ Product Manager for a diversified company with a vision of delivering internal products, later contribute to optimize company system landscape.

Experience

  • Senior Business Analyst at KMS Technology, Inc.
    Jun 2023 - Present · 3 yrs 1 mo

    Project: SynergenX (US Client) Project Description: Implement new Patient Application to help end user booking appointment, manage testosterone treatment, view treatment result and integrated with PM & EHR system, CRM system to manage and data synchronization. Industry: Healthcare. Project team size: 20. Role: Product Owner, Business Analyst, On Site Representative. Skill set utilized: Agile, Figma, Draw.io, Azure DevOps. Responsibilities: - Prepared prototype for system demonstration. - Gathered and document customer’s requirement. - Analyzed gap between requirements and standard system. - Prepared User Story based on identified customization. - Communicated and collaborated with technical team to clarify requirements for development. - Conduct grooming session and knowledge transfer session. - Conduct final QC after finishing development. - Conduct UAT session for customer approval and training session for key users/end users. - Migrated master data/historical transactions from legacy systems to production system. - Supported customer after system go-live. - Created and maintained project plan. - Created and maintained product backlogs. - Managed project scope, requirement, and control project changes requests, mitigate risks. - Managed and coordinated with stakeholder during project deliver. - Report project deliverable status to Project Manager. - Assisted team member in brainstorming project solution. - Assisted QC team member to prepare test plan. - Set up and lead sharing knowledge meetings, internal training sessions.

  • Senior Business Analyst at Havi Technology
    Apr 2022 - May 2023 · 1 yr 2 mos

    Project: HYKA, Oblica, 212F, Endua, Australia Turntables (Australia Client) Project Description: Implement new ERP system to manage company process and activities to increase production. Industry: CRM, Sales, Purchase, Inventory, Manufacturing, Accounting. Project team size: 18. Role: Product Owner, Business Analyst. Skill set utilized: Agile, Figma, Draw.io, Odoo, Jira, PostgreSQL, HTML, CSS, AWS. Responsibilities: - Prepared prototype for system demonstration. - Gathered and document customer’s requirement. - Analyzed gap between requirements and standard system. - Prepared User Story based on identified customization. - Communicated and collaborated with technical team to clarify requirements for development. - Conduct grooming session and knowledge transfer session. - Conduct final QC after finishing development. - Conduct UAT session for customer approval and training session for key users/end users. - Migrated master data/historical transactions from legacy systems to production system. - Supported customer after system go-live. - Created and maintained project plan. - Created and maintained product backlogs. - Managed project scope, requirement, and control project changes requests, mitigate risks. - Managed and coordinated with stakeholder during project deliver. - Report project deliverable status to Project Manager. - Assisted team member in brainstorming project solution. - Assisted QC team member to prepare test plan. - Set up and lead sharing knowledge meetings, internal training sessions.

  • Senior Business Analyst at Port Cities
    Mar 2020 - Apr 2022 · 2 yrs 2 mos

    Project: Allnex, TOC, Novas, FFM, CPV (SEA, Oceania Client) Project Description: Implement new ERP system to manage company process and activities to increase production. Industry: CRM, Sales, Purchase, Inventory, Manufacturing, Accounting, Real estate. Project team size: 18. Role: Product Owner, Business Analyst. Skill set utilized: Agile, Figma, Draw.io, Odoo, Jira, PostgreSQL, HTML, CSS, AWS. Responsibilities: - Prepared prototype for system demonstration. - Gathered and document customer’s requirement. - Analyzed gap between requirements and standard system. - Prepared User Story based on identified customization. - Communicated and collaborated with technical team to clarify requirements for development. - Conduct grooming session and knowledge transfer session. - Conduct final QC after finishing development. - Conduct UAT session for customer approval and training session for key users/end users. - Migrated master data/historical transactions from legacy systems to production system. - Supported customer after system go-live. - Created and maintained project plan. - Created and maintained product backlogs. - Managed project scope, requirement, and control project changes requests, mitigate risks. - Managed and coordinated with stakeholder during project deliver. - Report project deliverable status to Project Manager. - Assisted team member in brainstorming project solution. - Assisted QC team member to prepare test plan. - Set up and lead sharing knowledge meetings, internal training sessions.

  • Project Manager at SPARKLING INVESTMENT AND SERVICES TRADING JSC
    Apr 2019 - Mar 2020 · 1 yr

  • Assistant Project Manager at Global CyberSoft JSC
    Aug 2015 - Apr 2019 · 3 yrs 9 mos