Canada
As an experienced marketplace operations Specialist, I specialize in optimizing inventory management and streamlining fulfillment processes for large-scale platforms such as Walmart Fulfillment Services (WFS) and Amazon FBA. With a proven track record of enhancing inventory accuracy, improving order fulfillment speed, and reducing operational costs, I leverage data-driven strategies to ensure that stock levels are optimized and shipments run smoothly. My passion for logistics and operational excellence drives me to continuously improve processes, whether it's through better coordination, supplier communication, or leveraging advanced forecasting tools. I thrive in fast-paced ecommerce environments, ensuring that customers receive their orders on time, and businesses maintain profitability through efficient inventory and fulfillment strategies.
• Boosted customer satisfaction rate by 15% through improved order tracking and delivery coordination between sellers and logistics providers • Increased order processing speed by 20% by optimizing backend systems for faster seller-to-warehouse coordination. • Reduced stockouts by 15% by creating a dynamic replenishment schedule to ensure consistent inventory flow to the Blasdell Warehouse. • Improved cross-category sales by 15% by analyzing purchase trends and recommending relevant product bundle offerings to sellers. • Increased inventory accuracy by 20% by implementing real-time inventory tracking and reconciliation systems across multiple platforms • Reduced stockouts by 18% by developing and maintaining a replenishment schedule for FBA, based on sales velocity and seasonal trends. • Reduced inbound shipping costs by 10% by consolidating FBA shipments and optimizing carrier selection for cost-effective deliveries. • Increased product availability on Amazon by 25% by maintaining optimal inventory levels in FBA warehouses, ensuring faster delivery to customers. • Enhanced shipment accuracy by 15% by implementing quality control checks before dispatching inventory to FBA, reducing issues with misplaced or missing products. • Improved FBA inventory turnover by 22% by closely monitoring inventory performance and adjusting restocking frequencies. •Enhanced product availability on Walmart Marketplace by 25% by maintaining consistent stock levels in WFS, reducing out-of-stock incidents. •Enhanced product availability by 22% through strategic forecasting and replenishing new items based on historical sales trends and seasonal demand at the Blasdell location.
● Support the development of a new management system for inventory tracking of over 100,000 products ● Update inventory logs, purchase reports, and workflow documents in databases while assisting with building schedules and timelines for product delivery ● Oversee administrative functions, such as coordination of several documents and progress reports ● Communicate across various departments to improve collaboration and knowledge sharing
* coordinated daily hotel operations, including room bookings, front office work, guest service follow-up, restaurant coordination, and vendor follow-up; * coordinated with front office, housekeeping, restaurant, and kitchen staff regarding daily work requirements, room readiness, guest issues, and routine shift coverage; * checked room booking records for direct hotel bookings and OYO bookings, including booking ID, check-in and check-out dates, room nights, booking amount, cash collected at the hotel, and amount collected through OYO; * maintained Excel records for room bookings, invoice records, room revenue, OYO reconciliation, and basic operating summaries; * monitored booking revenue, cash collection, invoice records, and routine operating expenses, and shared the records with management for review; * reviewed routine expense records, vendor bills, and booking revenue summaries with management for basic cost control and operational planning; * checked differences between hotel records and OYO/platform reports and followed up where correction or clarification was required; * helped with basic room rate and booking-related discussions by reviewing occupancy, booking source, and room revenue records; * reviewed guest feedback received through the hotel guest feedback register and verbal comments given at reception; * discussed repeated guest complaints or service issues with hotel staff and management so that corrective steps could be taken; * coordinated with kitchen and restaurant staff regarding food and beverage stock requirements; * followed up with vendors for regular supply of restaurant and beverage items and informed management about stock or supply issues; * assisted with basic operating practices for booking records, guest feedback, invoice tracking, and OYO reconciliation; * assisted with front office, room booking, guest service, and restaurant operations when required.
● Studied various processes and machines involved in the manufacturing of hydro turbines. ● Assisted in preparing information and research materials; create and maintain PowerPoint presentations. ● Attended company functions and networking events. ● Fulfilled tasks set out by supervisors from several departments.