Dearborn Heights, Michigan, United States
10+ Years Experience in HR (HR Systems / Recruitment / Compensation and Benefits) Organization : Compass International School (Nord Anglia Education) (Qatar) Designation : Head of Human Resources Period : September 2017 – Present Organization : The First Investor (Qatar) Designation : Senior HR Officer Period : November 2015 – August 2017 Organization : Barwa Bank (Qatar) Designation : Senior HR Officer Period : April 2012 – November 2015 3.7 Organization : Computer & Research Consultants(Qatar) Designation : Project Manager Period : January 2011 - April 2012 1.4 years Organization : Accela inc. (Qatar) Designation : Project Consultant (Short Term - Contract) Period : January 2009 - November 2010 2 years Organization: Emirates Computers Establishment (UAE) Designation : Application Consultant/Technical Consultant Period : September 2007 – January 2009 1.5 years Skills and Achievements: Budgeting / Forcast / HR Functions/Planning, Training and Development, Employee Relations Leadership, Team Management, Motivational Skills, Interpersonal & Communication Skills Analytical Skills, Ability to Work under Pressure, Decision Making & Problem Solving Skills Project Management, Systems Administration, Technical Support, Business Continuity Management Installing, Upgrading, Troubleshooting & Performance Tuning, Configuring Servers, Disaster Recovery Evaluating Tenders, Vendor/ Resource Management, Contractual Negotiations, Management Reporting HRMS ERP SAP Oracle Systems Recruitment campaigns Line managers Manpower planning Employment contracts Personal files Job specifications Job Descriptions Organization chart Policy and Procedures Contact Numbers: +1(313)2662193 / +97433497287
Key Responsibilities: Provide high quality advice and guidance within the company pertaining to all HR matters. To play a major role in strategic planning for the whole school and to work effectively as a key member of the School Leadership Team. Lead the HR function for all school staff in all 4 schools (Madinat Khalifa, Gharafa, Rayyan and Themaid): Budgeting and Payroll, planning, recruitment, maintain employment contracts, prepare new employee orientation days, salaries, police checks medicals, visas, and other HR related activities Manage the process of preparing and update HR related documentation Contribute to improvement initiatives for HR processes To report regularly to HR contact in Nord Anglia Education To support the performance management and development of the support staff team All staff are required to manage effective personal learning as part of the Company’s commitment to invest in staff as the key resource in the organization General Responsibilities Ensure that Compass International School, Doha, Rayyan and Gharaffa meets Qatari statutory employment legislation for both local and expatriate employees. Liaise as and when appropriate with the local authorities and Nord Anglia Regional and International teams e.g. Personnel Department, Legal Departments and other statutory and professional bodies. Working closely with the Principal and Business Manager on staffing plans to ensure that the staffing levels are sufficient to deliver teaching, and for the administrating of the school in an efficient as well as cost effective approach. Direct HR department operations for the purpose of providing HR services including setting up timeframes and complying with related requirements achieving relevant HR objectives. Implement a wide variety of personnel processes and employment agreements and ensure that the company policy and procedure are fully adhered. Responsible for ensuring the accuracy of the monthly payroll.
This job deals with all HR aspects, from recruiting to hiring to all HR related fields such as managing Oracle system for all employees employee letters and first line support for all incidents and problems that occur. Providing technical leadership to develop technical solutions that meet the organization's HR needs with respect to functionality, performance and reliability. Identifying and analyzing critical business issues and developing support procedures for enhancing business needs. Preparing QCB HR related reports. Full Payroll Process (including entry of data, processing leaves and benefits, incomes and deductions,…) generating payroll. Previously on SAP and now working on Oracle e-business Suite. Proactively identifying and leading service projects to improve service performance and efficiency, project implementations and support. Performing System performance tuning including systems evaluation, maintenance and up gradation. Managing user accounts, adding/deleting/modifying user account information, resetting passwords, etc. Supporting users with technical queries, providing answers or obtaining solutions from our systems provider. Assisting in the design and delivery of training/ application knowledge to users. Providing regular updates to the Line Manager on implementation success, potential delays and resource adjustments needed in order to achieve project goals. HR Generalist (with certificates) recruitment, training and development, HR Services, loans and applications. Main projects: HR Manual Policy and Handbook / Job Descriptions / Org. Charts & Budget / QCB Reports MIS Reports / Policies & Procedures / Induction / Salary Scales and Benefits for the company / Medical Insurance project / TFI Org Charts
Providing technical leadership to develop technical solutions that meet the organization's HR needs with respect to functionality, performance and reliability. Identifying and analyzing critical business issues and developing support procedures for enhancing existing core applications, software packages and network systems including the support on the Mena HRMS. Acting as the conduit for the amalgamation and sustainability of the HRMS Management and support and Payroll systems. Preparing QCB HR related reports. Full Payroll Process (including entry of data, processing leaves and benefits, incomes and deductions,…) generating payroll. Previously on SAP and now working on Oracle e-business Suite. Proactively identifying and leading service projects to improve service performance and efficiency, project implementations and support, reviewing the quality of current IT services, introducing necessary measures to enhance service deliveries. Performing System performance tuning including systems evaluation, maintenance and up gradation. Providing 1st line support for all incidents and problems that occur on the banking applications, monitoring day-end system performance reports for anomalies, and effected immediate remedial measures. Scrutinizing service level performance and addressing user satisfaction gaps/ issues. Diagnosing and troubleshooting problems on live environment. Proffering support for calls raised by users, including maintenance, problem resolution, project work and improvement of infrastructure and processes. Managing user accounts, adding/deleting/modifying user account information, resetting passwords, etc. Supporting users with technical queries, providing answers or obtaining solutions from our systems provider. Assisting in the design and delivery of training/ application knowledge to users. Assessing and managing security risk in IT Systems.
Highlights: Led a team of Programmers, monitored the development of HR/Payroll application for a Jordanian company called MenaITech that deal with governments and private sectors. Key Responsibilities: Identified the project goals and scope, including associated risks, built a structured approach to successfully complete the projects in the allotted time. Performed resource estimation for project team resources, assigned tasks, delegated authority and motivated team members to work together on the project. Gathered requirements and communicated project plans, updates/ adjustments to the team to ensure project continues to meet key deliverables. Evaluated and identified user's requirements, recommended IT infrastructure requirements/ up gradations, to ensure acceptable levels of security, disaster management and data recovery plans. Supported users on new application and software service deployments by analyzing the network characteristics of applications, assessing impact of these services on the network and verifying that they function efficiently. Kept abreast of latest technological advancements & utilized potentials of the same in order to respond to the distinctive needs of user.
The Company provides e-government software for state and local agencies to manage activities for permitting, code enforcement, licensing and case management. Highlights: • Designed and rolled-out high-end projects for Municipality of Abu Dhabi and Doha on a licensing product. Key Responsibilities: • Collated requirements by applying Requirements Engineering concepts encompassing - determining the requirements of a new/ altered system, considering possibly conflicting requirements of the various stakeholders/ end users to avoid pitfalls of ill-defined requirements. • Designed, developed, implemented and supported high-quality software build configurations, project repositories, technical support documentation and dependent systems. • Envisioned outcomes using Use Case driven approach, captured behavior that can improve system robustness. Built a shared vision of the targeted systems under developed, by bridging the gap between the business people and the people who understand how to build a solution. • Created test scenarios/test cases to ensure software performs in line with requirements outlined in functional & design specifications prior to release. Monitored execution of test plans to cover end-to-end scenario to prevent issues in production. • Provided direction and assistance to continually improve project management methods, tools and processes, and to grow internal capability for ERP system support and project management best practices. Managed delivery of effective support for ERD as well as ERP systems and day-to-day operations.