Khaled Darwish

F&B Operations Consultant | Scaling Restaurants | Cost Control & SOP Systems | Helping Brands Increase Profitability & Efficiency

Riyadh, Saudi Arabia

About

I don’t just manage restaurant operations — I build systems that make them scalable, profitable, and sustainable. With hands-on experience in F&B operations, I specialize in transforming day-to-day restaurant performance into structured, measurable, and high-efficiency operations. What I focus on: • Reducing operational costs without compromising quality • Building SOPs that eliminate chaos and improve consistency • Increasing team productivity and accountability • Optimizing inventory, waste control, and stock accuracy • Supporting restaurant owners to scale without operational dependency I work with: • Restaurant owners • Café & QSR brands • Investors entering the F&B industry If your restaurant depends on constant supervision to run — that’s the problem I solve. 📩 Open to consulting, partnerships, and growth opportunities in Saudi Arabia & GCC

Experience

  • Operations Manager at Foodera Restaurant Managment
    May 2023 - Present · 3 yrs 2 mos

    Lead and oversee all operational functions including strategic planning, organizing, directing, controlling, and performance reporting across multi-unit restaurant operations. Develop, implement, and optimize operational systems, SOPs, workflows, and performance frameworks to enhance efficiency, scalability, and operational excellence. Drive customer-facing operations to achieve strategic business goals including revenue growth, profitability, customer satisfaction, operational standards, and brand consistency. Spearhead operational transformation initiatives focused on increasing productivity, reducing operational costs, and improving overall guest experience. Conduct onboarding, orientation, and operational training programs for new employees while fostering a culture of continuous development, accountability, and high performance. Collaborate closely with Supply Chain and Procurement teams to review monthly sales mix, food cost analysis, menu engineering, and product performance while identifying opportunities for product innovation and optimization. Monitor and control key business metrics including food cost, labor cost, waste management, service speed, quality assurance, customer satisfaction scores, and operational profitability. Implement cost-control strategies and operational audits to maximize financial performance and maintain sustainable business growth. Ensure compliance with health & safety regulations, food safety standards, operational policies, and company procedures across all restaurant locations. Lead preventive maintenance programs and ensure timely resolution of operational issues, equipment breakdowns, and major facility defects to maintain uninterrupted business operations. Analyze operational KPIs, sales trends, and performance reports to support executive decision-making and continuous operational improvement. Build high-performing operational teams through leadership, coaching, succession planning, and performance management initiatives.

  • Operations Manager at Food Square Limited
    Jul 2020 - Oct 2023 · 3 yrs 4 mos

    • Ensure aspects of business operations from planning, organizing, directing, controlling, and reporting of the entire operations department. • Develop and implement operational processes, systems, to improve and revolutionize the effectiveness of the entire department. • Directing the customer-facing operations to meet strategic growth, sales, profitability, and operational standard targets. • Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plans. • Reviews sales mix & food cost performance monthly with the Supply chain team and proposes new &/or replacement product targets. • Responsible for cost control, quality of food, customer satisfaction, service speed and increased profitability and productivity. • Follow-up and completion of any major defects and periodic maintenance models

  • Co-Founder at Ajwa Food Company
    Feb 2021 - Jun 2023 · 2 yrs 5 mos

  • Restaurant General Manager at Texas Roadhouse
    Feb 2019 - Jul 2020 · 1 yr 6 mos

    At Texas Roadhouse we’re famous for our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, Ice-Cold Beer and our irresistible Fresh-Baked Bread. We take great care in everything we prepare, served with big smiles at a great value. We’re proud to be your hometown favorite and are always focused on providing Legendary Food and Legendary Service®.

  • Assistant Restaurant Manager at M. H. Alshaya Co.
    Sep 2018 - Feb 2019 · 6 mos