Kevin Thomas

Revenue Operations and GTM Systems | HubSpot CRM | Pipeline Governance | Partner Channel Development | B2B SaaS

Hyderabad, Telangana, India

About

I build the systems that make revenue teams run. Five years in Revenue Operations across B2B SaaS companies — designing and implementing GTM infrastructure from scratch. HubSpot CRM architecture, pipeline governance, partner channel development, and full GTM tool stack implementation. What I have actually built and delivered: Recovered $350K in overdue revenue by redesigning the end-to-end payment and onboarding process — changed payment terms, implemented a payment-before-onboarding policy, and tied certificate delivery to final payment. Scaled a partner channel from zero to 30% of total pipeline and 50% of closed-won revenue through structured governance and co-selling frameworks. Managed $1M active pipeline for a compliance SaaS company — built ICP targeting, deal governance, and weekly forecasting cadences maintaining 2x pipeline coverage. Built automated renewal tracking in HubSpot — Signed Date and Renewal Date properties, automated calculations, and 60-day CS alert workflows — converting renewal management from reactive to proactive. Implemented 7-tool GTM stacks across multiple companies — Apollo, ZoomInfo, LinkedIn Sales Navigator, PandaDoc, Sybill, FrontSpin, and HubSpot. Currently expanding into revenue forecasting modeling, headcount planning, attribution modeling, and AI-powered GTM automation — going deeper on the strategic layer of RevOps. Core tools: HubSpot · Apollo · ZoomInfo · LinkedIn Sales Navigator · PandaDoc · Excel

Experience

  • Sales Operations Manager at BPR Hub
    Apr 2024 - Present · 2 yrs 4 mos

    Built the complete GTM operating system from scratch for a $1M SaaS revenue target — HubSpot CRM architecture, pipeline governance, 7-tool stack implementation, and weekly forecasting cadences. Scaled partner channel to 30% of pipeline and 50% of closed-won revenue. Maintained 2x pipeline coverage supporting a team of 3 BDRs and 2 AEs. Tools: HubSpot · Apollo · ZoomInfo · LinkedIn Sales Navigator · PandaDoc · Sybill · FrontSpin

  • Scrut Automation (Bengaluru · Remote)
    • Business Operations Manager
      Nov 2022 - Mar 2024 · 1 yr 5 mos

      Recovered $350K in overdue revenue by redesigning the payment and onboarding process end to end. Built automated renewal tracking system in HubSpot with 60-day CS alert workflows. Built expansion visibility dashboard to surface upsell opportunities systematically for CS and Sales — contributing to 35% upsell growth and 15% churn reduction.

    • RevOps Analyst
      Feb 2022 - Nov 2022 · 10 mos

      Built foundational HubSpot CRM infrastructure — lifecycle stages, deal properties, pipeline architecture, and reporting. Integrated HubSpot with GTM and finance tools. Increased pipeline reporting from monthly to weekly.

  • Supply Chain Planner (Co-Founder) at Roots
    Mar 2020 - Feb 2022 · 2 yrs

    Founded and operated a fresh produce distribution business — managed P&L, vendor relationships, demand planning, and customer collections independently.

  • Airfrieght Export Trainee at Kuehne + Nagel
    May 2019 - Nov 2019 · 7 mos

    • Ensured highest level of customer satisfaction by working towards creating a better client experience for Global accounts like Apple, Caterpillar, Mitsubishi and Daimler. • Collaborated with Sales, Customs and National/International Service providers to craft customer success experience. • Accelerated operational efficiency by reducing end-to-end process time from 1 day to 12 hours. • Collaborated cross-functionally to establish effective communication protocols and mobilized processes, resulting in decrease in response times and improvement in internal team collaboration.

  • Transaction Procurement Associate at Accenture
    Nov 2016 - May 2017 · 7 mos

    • Reduced order generation time to order completion time by 50%. • Negotiated with vendors and prepared approval note for finalized vendors and created purchase orders in SAP. • Forecasted and procured critical items through analysis to avoid delay in production.