Greater Seattle Area
Energy and Location Strategy - Data & Analytics
FP&A Intern for T-Mobile Business Group - Product Operations Team • Created relational mapping for legacy Sprint/T-Mobile data systems containing over 5bn. subscriber data points • Implemented and created business intelligence dashboards to enhance business case reporting needs • Forecasted quarterly subscriber KPIs based on historical business cycles and alignment with company initiatives
• Balanced 30 hours of work alongside a full-time academic schedule and extra-curriculars • Facilitated and trained front of house crew in order to succeed in a fast-paced environment while exceeding a throughput goal of a 20% increase and ensure exemplarily customer service with 97% satisfactory rate • Analyzed average customer flow of 40 transactions per 15 minutes to properly allocate team positioning