Austin, Texas, United States
Industries: Experience with design for financial, pharmaceutical, television, print media, tech companies, and more. | SaaS | AI for design & business | Disaster/Crisis Response | Health/Pharmaceutical MEDIA RELATED SKILLS: Experience in After Effects, Final Cut Pro, Avid, Photoshop, Fireworks, QuarkXpress, InDesign, DVD Studio Pro, Illustrator, Flash, Dreamweaver, MS Word, Excel, Jira Understanding of motion graphics, film & video production, editing, and sound for film/television Experience with stop-motion animation and puppet making Knowledge of design concepts for broadcast, corporate identity and advertising Capable of seeing through my own concepts or developing ideas with a client or team
*Monitored, observed, & reported on operational activities involving game day events while interfacing with officials, operations staff and both teams personnel for Major League Soccer matches at Q2 Stadium. *Provided written report to MLS Operations department about events occurring at each Austin FC home games for weekly MLS league operations meeting.
Travel to states and/or territories of the United States declared eligible for federal disaster assistance. Perform FEMA Approved Disaster Inspections. Make appointments with Disaster victims. Inspect homes and properties for flood, wind tornado fire and earthquake damages. Describe, Photograph and Record all found disaster damages on both owned and rented residential properties on FEMA provided Apple iPad. Interact favorably with disaster victims listening and answering questions to put victims at ease and help alleviate concerns.
As a Participant Services Specialist I was responsible to answer all participant questions in regard to administered financial health benefits with accuracy and high quality customer service. I had to adhere to security statements based on HIPAA privacy act. I had to always know the most recent tax laws from HSA, FSA, and other types of employer offered financial benefits.
Providing specialized care and vocational guidance for persons with disabilities (in particular brain injuries). By working with our residents, we de-institutionalize and normalize the day to day lives of intellectually disabled clients.
Consumer sales support for Apple.com and retail stores. Assess customer needs and offer the best solution – from technical support to product recommendations. Research product and customer service issues. Recognized by management for excellent customer satisfaction and delivering results.