Kevin Wu

CEO at Leaping AI | Digital call center workers

San Francisco, California, United States

About

Currently building Leaping AI out of San Francisco / Berlin. Leaping AI makes digital workers for call centers that are human-like, automate 70% of the calls end to end and make your operations more productive. For one home remodelling company, we were able reduce call center costs by >50%, increase appointment set rate by +5% and optimise speed to lead to 7 seconds. For a travel company, we are automating 50% of booking-related support requests over the phone in 5 languages in over 10 countries.

Experience

  • Co-Founder and CEO at Leaping AI (YC W25)
    Aug 2023 - Present · 2 yrs 11 mos

    Voice AI agents for businesses. Our Voice AI agents can be used for a variety of customer support, lead qualification and appointment scheduling use cases. We serve home remodelling, home services, travel and mid-market / Enterprise digital receptionist use cases.

  • Official Member at Forbes Technology Council
    Feb 2025 - Present · 1 yr 5 mos

    Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive. For more information about Forbes Technology Council, visit forbestechcouncil.com. To learn more about Forbes Councils, visit forbescouncil.com.

  • Associate at Boston Consulting Group (BCG)
    2020 - 2023 · 3 yrs

    Projects in Healthcare, Semiconductors, Aerospace, Industrial Goods, Energy and AI. Jr. Associate -> Associate after a year