Owosso, Michigan, United States
I was an intricate part of design and migration from Novell to Microsoft Active directory at OPS. I designed the file and active directory structure and put security policies in place from the ground up. I also designed and managed the wireless install to achieve 100% wireless access in seven buildings. We managed switches and VLANS off the private network from the public, made a secured public and private wireless with active directory authentication, setup LDAP to all capable devices and services including the website to the copiers, and created application packages to push out to end users cutting down on countless technician hours going around and installing applications.
• Desktop, Server, Network Security and support for Shiawassee and Clinton County RESA
• Administrate, troubleshoot, and maintain efficient operating performance of Microsoft Active Directory. • Configure and maintain the following: Outlook Mailboxes, Group Policy, Microsoft System Configuration Manager, and FOG Imaging. • Administer access to the data network using Microsoft Active Directory and Server 2008. • Perform system administration. • Install, upgrade, and maintain software within the District. • Maintain adequate security levels through virus protection, firewalls, and passwords. • Repair, assemble, upgrade, and install hardware (computers, networks, PDA’s, and phones) within the District. • Assist and provide excellent customer service to co-workers, teachers, administrators, and other faculty. • Work with outside vendors for troubleshooting and support. • Provide professional development for users within the District and the community. • Install, support, and maintain LCD projectors, security cameras, Smart Boards, Elmo Document Cameras, and any other technology necessary throughout the District. • Work with staff on phones, I Pads, and tablets to set-up and use within the classroom and other applications within the District. • Install and support the district televised network (Six T.V. stations), audio equipment, sound systems, Program Difinity, and Audix and Partner phone systems. • Set up and provide assistance as necessary with the Distance Learning and virtual field trips in the classroom. • Supervise the student technician program. • Keep documentation of all services provided within the District using online help desk. • Work any and all hours necessary including nights and weekends as necessary to maintain customer service.