St Louis, Missouri, United States
MBA student with over 9+ years of experiences in management, international business, and business relations. Work closely with customer base to maximize profit, maintain customer base, and improved service quality. Strong knowledge in marketing, graphic design, and Asian business. I have great interpersonal skills and have a high emotional IQ. My objective is to secure a position in a faith based organization where I can use my skills as a self starter, responsible independent employee, or become a strong member of a team. It’s my hope to be in an environment where I can treat my co-workers and customers as valuable individuals.
• Make sure every patients is financially secured by : - Identified primary and secondary payers to verify commercial and mandated insurance - Verified insurance eligibility and coverage to determine patient estimated liabilities - Contact insurance professionals and physicians to authorized patient admission • Achieved an average productivity of 165% and quality rating of 10 • Cash is King winner for most productivity in a month through healthcare knowledge and multi-tasking • Established exceptional teamwork to achieved department goals
• Recommend products and services to clients to achieved monthly goals • Used customer relationship management to maintain loyal customers and build new clients • Led a team of 15 employees to positive outcomes by integrating the diversity of the staff with customers • Train employees and maintain engage staff to achieved stellar customer service • Build a strong network with industry professionals through social media • Maintaining inventory by using Excel spreadsheet to ensure proper usage and availabilities • Reduce unnecessary expenses by eliminating waste and using good stewardship to maximize profit • Apply lean service technique to improve service quality and speed • Coordinate daily operation by communicating & motivating employees • Increase profit and gaining new clients through great marketing