Greater Seattle Area
As a Quality Assurance professional at Boeing, I apply my aerospace expertise to review and validate product non-conformances and quality procedures. I perform analysis to identify and evaluate the quality of products, operations, and processes, ensuring compliance with Quality Management System requirements, company procedures, contract requirements, and government regulations. I also train and mentor fellow employees in the Quality Management System and perform root cause analysis on nonconformances to prevent reoccurrence. I have experience as a Manufacturing Analyst at Boeing, where I applied my aerospace knowledge to perform failure and forensic analysis of aerospace components and systems. I also coordinated and oversaw shipside manufacturing operational issues and activities that affected production cycle time, quality, and efficiency. Previously, I was a Team Lead/Temp Manager at Boeing, where I led process improvements, developed and executed business plans and policies, provided training and coaching on quality systems, and made airworthiness determinations on behalf of the company and regulatory agencies. I hold a Business degree from Bellevue College and have skills in data analysis, quality assurance, and quality management.
• Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. • Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. • Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. • Trains and mentors fellow employees in the Quality Management System. • Performs root cause analysis on the nonconformance to identify the cause and prevent reoccurrence. • Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. • Acquires corrective action on nonconforming plans and hardware/processes. • Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution. • Reviews and validates the corrective action plans and identifies affectivity to ensure completion. • Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. • Reviews and implements corrective action on audit results to ensure media is stored and handled per engineering defined requirements. • Interprets industry standards and provide recommendations for implementation. • Creates analytical reports and coordinates with the responsible parties for internal/external distribution.
•Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. • Present reports to upper level management in all support groups. Develop and maintain good relationships with stakeholders, customers, and peers. (e.g., coordinating with appropriate contacts, manufacturing engineer) • Provides coordination and oversight of shipside manufacturing operational issues and activities that affect production cycle time, quality, and efficiency. • Defines, documents and interprets product requirements relevant to certification, configuration, data and data management and engineering processes. • Applies process management and process improvement techniques to support root cause and corrective action of repetitive issues. • Providing CM consultation, support, and guidance for all commercial and hybrid programs • Strong knowledge of airplane manufacturing, Lean principles and the production system standards
• Acquired and managed resources to lead process improvements • Developed and maintained relationships with customers, stakeholders, and partners • Developed and executed business plans and policies to improve performance • Provided training and coaching on quality systems • Made airworthiness determinations on behalf of the company and regulatory agencies • Managed and motivated employees to be productive and engaged in work. •Accomplished multiple tasks within established time frames. •Trained new team members by relaying information on company procedures and safety requirements. •Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
•Achieved many rewards quickly for excelling in email campaigns, channel development, demand generation, partner enablement and advancement, lead generation, events and trainings · Developed and executed business plans, policies and procedures and developed organizational and technical strategies. · Developed and maintained relationships and partnerships with customers, stakeholders, peers, partners and direct reports. · Regularly worked with Microsoft, Amazon Web Services, Dell, CenturyLink, Oracle, Adobe, Google, Expedia, and many more small, private, Fortune 500 companies · Data entry of prospect and contact data in CRM database (Microsoft Dynamics CRM, Marketo, HubSpot, Salesforce
In my role as an IT Analyst at Nintendo, I ensured the smooth operation of technical processes and products. I documented consumer feedback to drive product improvements and collaborated with the Network Support team to address technical challenges effectively. • Provided oversight for technical approaches and processes • Documented consumer feedback for product enhancement • Collaborated with the Network Support team to address technical challenges
•Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives. • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times. •Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.