Sacramento, California, United States
Experienced Business Analyst with a demonstrated history of working in the semiconductors industry. Skilled in Microsoft Word, Statistical Data Analysis, Customer Relationship Management (CRM), Data Visualization, Database management, and Management. Strong research professional with a Quantitative Economics degree focused in Statistics from UC Irvine.
•Responsible for data collection and manage client system configuration and set up •Analyze client data for validity and accuracy •Develop weekly and quarterly reports for clients detailing chronic absent rates and attendance improvements •Query and created ad-hoc reports using SQL, showing a correlation between absent students and chronic letters •Perform comparative and time-series analysis on various forms of data to find errors, trends, and patterns within the data
•Creating and maintaining business process articles in GPST and their associated metadata •Design and implement stored procedures views and other application database code objects •Develop numerous SQL queries for data retrieval •Work with stakeholders’ developers and production teams across units to identify business needs and solution options •Provided support assistance to all functional business components
•Maintained and updated commercial properties in the Southern California market using CDX system. •Engaged and interacted with commercial brokers to maintain accurate data in CDX. •Researched and analyzed current commercial real estate listings. •Updated and audited sale and lease listings for commercial real estate brokers daily while updating the CRM •Generated accurate data reports for brokers daily
•Independently served up to seven tables of 4-6 guests simultaneously •Communicated menu and drink specials to customers daily for additional sales •Effectively managed time to ensure completion of running side work and table service •Handled customer complaints by working with management to find best solution to satisfy customer