South Bend, Indiana, United States
HIGHLIGHTS OF QUALIFICATIONS: Outstanding Leader presenting a portfolio of qualifications earned during the course of 22 years of progressive responsibilities and achievement. Positions held: General Manager, Director of Operations, Director of Fleet Services, Sales, Senior Operations Manager, Senior Manager of Customer Service, and Business Analyst. Responsible for the success of both large and small company's growth, performance, sales and safety. Duties included full P & L budget and administrative support, fleet operations, customer service, recruiting, safety, sales, and on-site dedicated staffing. Possess excellent analytical and problem solving skills and an ability to communicate effectively with customers, employees and management. Two College Degrees: Accounting and Business Management. Specialties: asset management, balance, billing, budgeting, business plans, contract management, customer service, drivers, financial, financial statements, hiring, inside sales, management, meeting facilitation, microsoft office, microsoft windows 98, negotiation, networking, optimization, personnel, pricing, reports, sales, settlements, statistics, strategic planning, supervisory skills, transportation,
Freight Securement Solutions. We have a cost effective way to get your product delivered in great shape and reduce freight claims and damages. Our one-way disposable products are simple to install, prevent damage and add quality to product delivery of shipments. They are inexpensive as related to other means of freight securement devices. They stay in place where others fail and are 4 to 5 times stronger than metal load lock bars. Their unique versatility and easy installation makes Logistick products superior alternatives to other bracing techniques. We also offer airbags, void fillers, corner protectors, floor brace and cable seals.
Providing health and life insurance options for individuals and small business owners in Northern Indiana, Southern Michigan, and Northwest Ohio.
Complete and maintain accurate sales forecasts, data gathering and reports for current Customers. • Conduct Post Sale Follow Up (call customer to ensure welcome letter and contract start date are correct) in coordination with service delivery engineer as appropriate • Develop quotations for Clients based on identified sales strategy and information collected from Client • Conduct ongoing customer needs, analysis, research of customer requirements through first party resources • Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items • Conduct regular customer review calls as per customer review procedure and follow up as necessary • Assist in customer escalation as per escalation procedure • Perform routine follow up calls as per renewal procedure to hit Renewal Sales Goals • Completing Contract Activation Reports • Following up and completing Contract Activation Variance • Perform reporting functions on an ongoing and timely basis including Quotes, Bookings and Renewals • Assist in completing sales projects including proposals and marketing
Responsible to direct and manage Operations, Customer Service, Load Planning and Brokering of Truck Load Operations. Built a Truck Load Group to cover both Internal and External Customer Loads. Analyze revenue statistics, identify and evaluate sales opportunities, solve customer problems through a collaborative and interactive style and consensus building. Daily and Weekly Sales Team meetings. Both Internal & External Sales Team. Develop long-term strategic plans, annual business plans, and any vendor contracts. Develop and implement comprehensive plans to achieve increased productivity, utilization, network optimization and asset management. Analysis of financial statements P&L statement responsibilities Sales budget and revenue responsibilities Also work as Inside Sales
Was one of the very first personnel hired to assist in the start up of a Truckload Brokerage Office in South Bend, IN for Select Carrier Group, INC. Responsible to direct and manage Operations, Customer Service, Load Planning and Brokering. Built a Truck Load Group to cover both Internal and External Customer Loads. Analyze revenue statistics, identify and evaluate sales opportunities, solve customer problems through a collaborative and interactive style and consensus building. Daily and Weekly Sales Team meetings. Both Internal & External Sales Team. Develop long-term strategic plans, annual business plans, and any vendor contracts. Develop and implement comprehensive plans to achieve increased productivity, utilization, network optimization and asset management. Analysis of financial statements P&L statement responsibilities Sales budget and revenue responsibilities
Responsible to direct and manage Operations, Customer Service, Sales, Load Planning, Brokering, Equipment Control and General Equipment Maintenance. Analyze revenue statistics, identify and evaluate sales opportunities, solve customer problems through a collaborative and interactive style and consensus building. Daily and Weekly Sales Team meetings. Both Internal & External Sales Team. Develop long-term strategic plans, annual business plans, and any vendor contracts. Develop and implement comprehensive plans to achieve increased productivity, utilization, network optimization and asset management. Analysis of financial statements P&L statement responsibilities Sales budget and revenue responsibilities