Ireland
Worked with a range of clients across banking, insurance, fintech, government and gaming to deliver regulatory compliance transformation, uplift risk frameworks, and support audit readiness. Projects spanned control design, regulatory mapping, operating model review, and remediation strategy. Key projects and contributions: • Led the transformation of regulatory compliance at a digital retail bank, aligning frameworks with BCOP and relevant regulatory mandates, resolving non-compliance issues efficiently and sustainably • Revamped risk governance documents for financial institutions, including risk appetite statements, policies, and frameworks, ensuring alignment with industry standards and regulatory expectations • Directed a team assessing regulatory obligations for a leading neobank, identifying control gaps and delivering targeted remediation plans to enhance compliance maturity • Provided strategic advisory support to a major life insurer, mapping business processes and strengthening internal controls using SAP Signavio • Led a compliance mapping project for a Fortune 500 fintech firm, analysing over 100 government and regulatory laws to identify system requirements for core banking product compliance • Delivered a Section 131A review for an Australian casino group under the Casino Control Act 1992, testing the design and operating effectiveness of controls across gaming operations • Uplifted compliance strategies for clients with a focus on financial hardship, debt collection, and customer treatment standards, improving regulatory alignment and operational resilience