Singapore
Over 15 years of architecture and infrastructure design and management experience both co-located and on public cloud such as AWS. Career started in June 2008 after graduating with bachelor’s degree in Computer Science (Major in Computer Systems and Networking) as Infrastructure and Systems Engineer. Entrusted as lead/manager for engineering team since 2011. Believes in teamwork across functional roles. Experienced in strategic planning for systems migration since physical to virtual (VMware) period, VMWare to Xenserver migration, co-location migration, as well as hybrid cloud architecture set up between co-location and AWS. Experienced in managing and steering an organization towards PCI-DSS v3.0 Level 1 Compliance. Experienced in planning and architect for high availability and scalable infrastructure to serve millions of unique e-commerce visitors (top 1500 website in the world according to Alexa ranking). Expanded horizon to Public Sector in Singapore under Govtech to be Cloud Consultant as part of Government's commercial cloud initiative. Increased depth of knowledge in AWS technologies and stakeholder engagement both internally and with customers in the Technical Account Manager role at AWS. Easily adapt to new environment and open to constructive criticism. Specialties: AWS Cloud, People management, Architecture Design, Linux, VMWare, Xenserver, Integration, Migration, China co- location set up, Vendor management and Contract negotiation. Certifications: AWS Certified Security - Specialty AWS Certified Advanced Networking - Specialty (ANS)
Lead go-to-market initiatives and strategy for AWS Edge Services for Asia Pacific & Japan. Empowering customers to accelerate their business securely in regional and global scale with Amazon CloudFront, AWS Global Accelerator, AWS Shield and WAF.
1. Design solution for large scale migration on cloud and focused on customers' successful operation in the cloud. 2. Collaborate with AWS customers to strategize their cloud adoption and use of AWS services including EC2, Lambda, DynamoDB, RDS databases, CloudFront CDN, WAF, S3 and many more. 3. Work with CXOs and senior executives to leverage technology for solving their technical problems. Build close relationships & conduct periodic reviews to capture progress on the desired outcomes and align on upcoming focus. 4. Lead highly focused engagement to provide architectural and operational guidance, as well as real-time support using a prescriptive and phased approach during customers' large scale events (e.g workload migration, sales event, product/service launch, etc). 5. Be the voice of customer and advocate for customers' needs, expectations, understandings & product improvement on AWS services. 6. Partner with customers' engineering teams during technical challenges to drive resolution within AWS support and service team on urgency. 7. Work with a team of highly technical TAMs as team lead to ensure everyone in the team has continued opportunities to learn, grow and deliver results.
1. Design, setup and manage the operations of a central service solution which services agencies' cloud systems. 2. Advise agencies on cloud architecture design in accordance with reference architecture to accelerate their cloud migration effort. 3. Research and collaborate with various groups to help agencies overcome technical challenges operating in the cloud. This includes setting up PoC environment to ensure solution can meet requirement. 4. Successfully architect-ed cloud native central service that shaved days off agencies' implementation time. Additional Information: • (November 2019) Winner of 2019 Govtech Impact Awards under Team Category
1. Re-design systems architecture to be resilient and easy to scale with AWS. 3. Reduced over 20% cloud operation cost through right-sizing and adopting AWS' scaling capability. 4. Solved on-premise's physical space limitation for Disaster Recovery Planning by extending into AWS. 5. Fulfilled C-level's expectation on cloud operations and budgeting requirement. 6. Lead day to day operations of Infrastructure team
1. Managed 2 data center co-location sites, 1 HQ office site and 3 warehouse sites' IT infrastructure. 2. Upgraded all sites’ network firewall and set up redundant network connectivity between all sites. 3. Design and architect Backup solution, active and cold backup with offsite planning. 4. Created an organized documentation vault for ease of reference and standardization to be referenced by new team members. 5. Established relevant IT Policies for the organization 6. Set up Windows Distributed File Systems (DFS) across co-locations.
1. Managed and coordinated the migration from single stacked switch environment to redundant stacked switch environment. 2. Set up and configured NewRelic APM with development team to use it for application performance analysis and monitoring. 3. Migrated virtualization technology from VMWare to Xenserver to improve operations excellence based on similar licensing model. 4. Managed and set up data centre co-location in China. 5. Coordinated the process of achieving PCI DSS v3.0 within 6 months from project initiation date as the PIC. 6. Managed, plan and coordinated data centre migration between site A to site B within same country. 7. Designed stacked (layered) MySQL Master-Slave architecture to reduce failover time required. 8. Architected and operate hybrid infrastructure design between co-location and AWS leveraging AWS’ availability to scale fast as business growth far exceeded planned capacity. 9. Designed and architected for infrastructure expansion into AWS for future migration purposes. 10. Lead day to day operations of Engineering team 11. Worked closely with CTO to manage organization's C-Level expectation on infrastructure solutioning and cost. 12. Established documentation vault and SOP for engineering team. 13. Worked with a team of 7 engineers for all infrastructure and network activities. 14. Acknowledged by peers and management as Disaster Recovery Lead during any infrastructure/systems related incident. 15. Negotiated competitive pricing and feasible payment structure for a 1 Petabyte EMC Isilon storage farm implementation. Additional Information: • (September 2013) Attended MySQL Connect 2013 at San Francisco, CA, USA • (October 2015) Attended AWS re:Invent 2015 at Las Vegas, NV, USA