Oakland, California, United States
An aspiring Information Technology student currently enrolled at Year Up United, driven by a strong passion for technology and a commitment to continuous learning. Through academic coursework and hands-on experience, I strive to develop a strong foundation that will support my long-term career goals. Previous work in the food industry with a personal background of carpentry work.
Image, configure, and deploy 80+ Windows, macOS, and Linux laptops weekly in enterprise environments. Consistently handle 10+ desktop imaging/deployment tickets weekly for New Hire onboarding. Manage and utilize enterprise IT platforms including Apple Business Manager (ABM), Dell TechDirect, and FleetDM for device provisioning, management, and support operations. Troubleshoot and resolve IT support tickets for employees at all levels, including executives and VIPs. Diagnose and repair hardware and software issues on a wide range of devices, reducing downtime for on‑site employees.
Prepared daily menu items for Korean-Japanese fusion restaurant, ensuring consistent quality for each dish while maintaining cleanliness standards in kitchen workspace. Trained new kitchen staff on proper cooking methods, food safety rules, and kitchen procedures for fryers, POS systems, and several kitchen tools used in daily operations. Performed food prep tasks including chopping vegetables, portioning meats, and mixing sauces for the store during busy shifts.
Operated multiple digital systems including Square payment software, electronic cash registers, and food delivery platforms like DoorDash and Uber Eats for order processing and customer transactions. Trained new staff members on food prep techniques, teaching them how to prepare menu items according to restaurant standards. Prepared and cooked meals for customers daily, ensuring quality food was ready on time while maintaining kitchen cleanliness standards. Performed inventory management duties, tracking stock levels of meats, produce, sauces, and reporting shortages to prevent supply issues.
Managed front desk operations for busy salon, greeting many customers with professional service while scheduling appointments efficiently. Performed daily cash handling responsibilities, processing cash and card payments accurately while balancing receipts at shift end. Worked with salon team coordinating appointments for three across multiple service categories to maximize daily bookings. Improved client experience by learning about the different types of manicure and pedicure options along with the different type of nail colors, polish, and gels to answer questions correctly when booking appointments.