Kevin La

Analyst at Caltrans

Sacramento, California, United States

About

Experience

  • Caltrans (8 yrs 10 mos)
    • Associate Government Program Analyst
      Jun 2024 - Present · 2 yrs 2 mos

    • Student Assistant
      Oct 2017 - Sep 2025 · 8 yrs

      • Assist OPPP by organizing and managing files by uploading Project Initiation Document (PID) into database • Assist OPPP staff in managing the intranet website • Assist OPPP in corresponding and collaborating with stakeholders on PID data collection submission • Assist OPPP Staff with design and produce materials (including PowerPoint presentations and other graphical output) in preparation for stakeholder meetings.

  • Data Entry Clerk at Delta Dental of California
    Jun 2016 - Jul 2017 · 1 yr 2 mos

    • Enter data into an internal database for the Denti-Cal program • Maintain accuracy and validity on all entries • Corrected data presented by internal software if it was unclear or questionable

  • MAXIMUS (Folsom, California)
    • Call Center Representative
      Jun 2015 - Sep 2015 · 4 mos

      Assist Veterans by obtaining client information; assisting in medical appointments, assisting in determining eligibility and maintaining database if required. Call center agent job duties include obtaining client information by answering telephone calls; interacting with veterans’ using scripts; verifying. Determines eligibility/appoints by comparing client information to requirements. Establishes medical facility validation by entering client information; confirming locations. Informs clients by explaining procedures, answering questions and provides information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved. Updates job knowledge by studying new product descriptions; participating in educational opportunities.

    • Data Entry Clerk
      Jan 2015 - Jun 2015 · 6 mos

      Provided clerical support and performs tasks necessary for maintenance of files and various databases. Performed tasks within the required time frame according to policy and procedures. Established and maintained data entry for documents and projects. Utilized strong verbal and written communication skills, adaptability to change and ability to multi-task. Excellent reading comprehension skills and ability to find key information and procedures, Attention to detail, and the ability to utilize multiple computer programs at once. Also the ability to work independently to identify issues and take corrective action or escalate as appropriate.

  • Store Visual Merchandiser at IKEA Group
    May 2014 - Dec 2014 · 8 mos

    As a part of the store visual merchandiser/activity team I used my extensive knowledge of people's life at home and my high level of home furnishing competence to present and communicate the IKEA product range in ways that make it attractive and relevant to my local market. I also support customer self-choice in the IKEA store and the IKEA mechanical sales system.

  • Delivery at Pizza Guys Franchises Inc.
    Aug 2012 - May 2014 · 1 yr 10 mos

    Deliver pizzas to customers. Provide impeccable customer service. Restock produce, make boxes for pizzas, and answer phone calls to take orders. Make, cut, and box pizzas. Handle customer complaints. Keep store orderly and clean during slow hours. Answer customers’ questions and process sales.