Boston, Massachusetts, United States
• Used SQL, Google Spreadsheets, and Python to assist Product, Customer Support, and Marketing in retaining and growing international crypto user base through user and exchange level analyses • Lead biweekly deep-dive topics to inform product team on topics such as user engagement, AUA growth, and listing ROI • Automated over 20 regular reporting workflows for business stakeholders to track key assets including Bitcoin activity • Leveraged machine-learning techniques such as K-means clustering to form customer-segmentation strategy
• Used SQL to assist Legal team with 250+ government agency requests and streamline subpoena reporting processes • Leveraged SQL and strict quality-control frameworks to help complete compliance reporting requests across Circle's cryptocurrency products (USDC, Circle Invest, Circle Pay, Poloniex) including U.S. state money transmitter licenses • Provided holistic user understanding to Legal team across Circle products including flagging higher-risk tendencies
• Conducted quantitative analyses using patient-level longitudinal data sets to provide insights into patient behavior • Constructed deliverables for clients by writing queries in SQL, modeling data in Excel, and producing decks in PowerPoint • Offered strategic and analytical consulting on commercial issues in the U.S. Pharmaceutical Industry
• Analyzed DAU and MAU user trends and additional insightful data to provide insights into the competitive landscape of the North American mobile messaging market to increase a user base of over 750 million global users • Collaborated with Viber’s Southeast Asia team to create and build a global Pokémon Go Public Chat, Viber’s first global forum, that features chat representatives from over 20 cities globally and over 10,000 followers • Assisted all advertising, social media, public relations, and grassroots initiatives