Duluth, Georgia, United States
• Product management for integrated systems and software applications including strategy development, lifecycle ownership, bid/proposal creation, and business case analysis. • Systems engineering incorporating customer interfacing, deployment ramp support, and creation and delivery of hands-on training and mentoring programs. • Sales of high-margin services and products covering both strategic lead and technical support roles. • Broad technology experience covering Layer 3 routing and IP networks, VoIP, telephony, SNMP element management, RF and wireless, signals intelligence, and radar. • Fluent in Spanish Specialties: Customer interfacing, leadership of cross-functional teams, telecom troubleshooting, competitive intelligence
I manage the best CMTS in the world, the Cadant C4.
Balad, Iraq
• Manage Plan of Record for product line, including writing specifications for new features, directing R&D team in new feature development and system testing, and planning feature content of new releases to maximize sales potential. • Serve as Lead Sales Engineer for product, operating jointly with Sales executives or solo, including managing Requests for Features from existing or prospective customers. • Responsible for conception and creation of all product marketing collateral. • Lead marketing efforts for company’s entire product base to Latin American customers.
Managed product lifecycle and feature plan for advanced Internet-Protocol-based broadband telecommunications platform (cable modem termination system or CMTS).
Led team of nine engineers responsible for application issues, new product introduction, software upgrades, services delivery, product quality, and problem resolution. Team supported best-in-class telephony-over-cable system. Managed $5.3M nationwide software upgrade program. Completed rollout in 9 cities covering over 1,500 individual network elements ahead of schedule with zero unplanned service outages.