Davenport, Florida, United States
Enterprise technology professional with 15+ years of experience supporting enterprise clients across cloud networking, cybersecurity, managed services, Azure cloud solutions, customer success, and technical solution delivery. Microsoft Certified: Azure Fundamentals (AZ-900).
Design and deliver enterprise cloud, networking, SD-WAN, cybersecurity, fiber, and mobility solutions. Partner with sales teams to architect, present, and implement secure, scalable solutions that drive customer success.
• Led pre-sales solution design and architecture for enterprise SD-WAN, SASE, and cloud connectivity initiatives • Acted as a trusted technical advisor, guiding customers through network modernization and security transformation strategies • Owned technical discovery and solution alignment, translating business requirements into scalable network and cloud solutions • Facilitated cross-functional collaboration with engineering, product, and operations to deliver successful implementations • Supported enterprise onboarding and lifecycle engagement to drive adoption, performance, and long-term customer success • Contributed to multi-million-dollar solution engagements through technical leadership and strategic account alignment . League of leaders 2022,2023,2024 and 2025 • Delivered solution presentations, technical walkthroughs, and architecture discussions for enterprise stakeholders
• Provided technical account management and acted as a liaison between customer IT teams and internal Sales Engineers and Support Architects. • Assisted in delivering technical solution presentations to CIOs and IT Directors, ensuring alignment with performance, compliance, and scalability goals. • Managed escalations involving service delivery, infrastructure design, and feature enhancements, helping bridge the gap between business and technical teams. • Regularly participated in post-sale solution optimization reviews and collaborated on technical upgrades involving network security and hybrid cloud adoption.
• Provided technical account management and acted as a liaison between customer IT teams and internal Sales Engineers and Support Architects. • Assisted in delivering technical solution presentations to CIOs and IT Directors, ensuring alignment with performance, compliance, and scalability goals. • Managed escalations involving service delivery, infrastructure design, and feature enhancements, helping bridge the gap between business and technical teams. • Regularly participated in post-sale solution optimization reviews and collaborated on technical upgrades involving network security and hybrid cloud adoption.
Acted as a technology advisor to enterprise and mid-market clients, consulting on cloud collaboration, mobile device management, and secure wireless connectivity. • Delivered value-focused presentations and product walkthroughs to decision-makers, translating technical features into business outcomes. • Liaised between customer IT teams and internal solution engineers to ensure effective handoffs and solution design alignment. • Consistently exceeded quota and earned Winner’s Circle recognition for sales excellence.
• Provided consultative solution selling to business clients on VoIP, wireless infrastructure, and mobility applications. • Facilitated client discovery sessions to uncover IT and business priorities, and recommended solutions accordingly. • Maintained deep product expertise in networking and collaboration tools to support complex customer requirements. • Achieved President’s Cabinet status through top-tier performance and customer satisfaction ratings.