Kenneshia Rumph

Medical Administrative Assistant | Healthcare Administration Graduate | Patient Scheduling • Medical Records • Customer Service

Greater Macon

About

8"} Healthcare administrative professional with an Associate of Science in Health Services – Medical Administrative Assistant from Ultimate Medical Academy. I have experience supporting healthcare teams with patient scheduling, medical record management, and administrative coordination. I bring strong customer service, communication, and organizational skills developed through both healthcare and fast-paced service environments. My goal is to continue growing within healthcare administration while helping clinics and hospitals provide efficient and compassionate patient care. Core strengths include: • Patient scheduling and coordination • Medical records management • Data entry and Microsoft Office • Customer service and patient support • Team collaboration in fast-paced environments I am currently seeking opportunities in healthcare administration, medical office support, patient services, or remote healthcare rol

Experience

  • Restaurants at Nuway Weiners Inc
    Jul 2024 - Present · 2 yrs

  • Cashier at Krystals
    Dec 2022 - Nov 2025 · 3 yrs

    Handled cash transactions and maintained accurate registers. Greeted customers and delivered excellent customer service. Issued refunds, receipts, and correct change to customers. Resolved customer concerns and complaints professionally.

  • Prep Cook at Dairy Queen
    Oct 2020 - Feb 2023 · 2 yrs 5 mos

    Completed assigned kitchen tasks in a fast‑paced environment. Maintained cleanliness by washing dishes and sanitizing kitchen equipment. Followed food safety and sanitation standards.

  • Medical Administrative Assistant at Houston County Health Department
    Feb 2020 - Apr 2020 · 3 mos

    Scheduled patient appointments and maintained daily calendars. Updated and maintained patient medical records and documentation. Collaborated with healthcare and administrative staff to ensure smooth clinic operations.