Kenneth Mak

Chief Information Officer at TSS Group

Hong Kong SAR

About

CIO and business executive with experience in mass media and steel trading industries. Delivering sustainable and scalable business and IT capabilities, processes, and teams. Experienced in IT implementation and transformation, consulting services and customer relationship management. Specialties: IT strategy, virtualization, cloud, IT infrastructure, network security, big data analysis, social media strategy, e-commerce platforms, POS systems and CRM systems.

Experience

  • Chief Information Officer at TSS Group
    Jul 2015 - Present · 11 yrs

    Responsible for all IT strategy, development, deployment, and support across the TSS Group. TSS Group and its associates and joint ventures operates e-commerce platform which has over 2,000 users, supply chain financing platform with cloud funding capabilities which has 500+ companies and a e-commerce platform for plastic mould steel which has over 140,000 members. Deliver big data analysis tools for e-commerce platforms in order to provide better user experience.

  • Regular guests at nowTV
    Mar 2013 - Present · 13 yrs 4 mos

    Regular guests of nowTV program 潮玩科技.

  • Chief Information Officer at BI4 Ltd.
    Jun 2013 - Jul 2015 · 2 yrs 2 mos

    Manage day-to-day operations of IT department, review the whole company IT infrastructure, including IT policy, security standard, network/ WiFi topology, backup/storage mechanism. Delivered IT and social media strategy and IT solutions such as POS and CRM systems to clients. Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices and share knowledge, mentor, and educate the management, staffs, partners, customers, and stakeholders with regard to the company's technological vision, opportunities, and challenges.

  • CIO, Director, Senior Editor and Technical Writer at Linux Pilot
    Jan 1999 - Jun 2013 · 14 yrs 6 mos

    Responsible for IT support, service desk, operations, and infrastructure teams. Linux Pilot is a Chinese media focus on Linux and open source technologies. Implemented key transformational IT systems to improve customer service and reduce operational costs, such as news portal, online subscription system, CRM system, file servers, Linux desktops, and backup solutions. Act as regular guests of nowTV program 潮玩科技 on behalf of the company. Also act as senior editor and technical writer, verify the correctness of technical articles on the website.

  • Freelance Writer focus on IT trend at Sing Tao news Corporation Limited
    Jul 1997 - Dec 1998 · 1 yr 6 mos