Bellevue, Washington, United States
As the Director of Account Management and Business Development at Rionier Inc, I have over 15 years of experience in providing cost-effective IT solutions to our clients across various industries. My mission is to build long-term relationships with our customers and ensure their satisfaction and success. I have a strong background in IT staffing, consulting, and sales, with proven skills in customer relationship management, process improvement, and business management. I have led and managed teams, projects, and operations for multiple companies and also designed and implemented business and marketing plans, financial models, and staffing plans for small to large-scale contracts. I am passionate about working with great people and companies to create value and make a positive impact.
Greater China Hong Kong Business Association of Washington, or “HKBAW”, is also previously known as the Hong Kong Club of Washington (HKCW). This is a 501(c)(6) non-profit organization, first established in 1994 by a group of community-minded leaders who have a common background of upbringings from Hong Kong. HKBAW aim to serve by engaging in both business and social activities to enrich people’s lives with the similar interests while increasing awareness of contemporary issues that arise in Hong Kong and China.
• Managed day-to-day operations at Arrowtech Solutions LLC in Bellevue, WA, overseeing legal, customer relations, and staff management. • Implemented business and marketing plans for cost-effective IT solutions, including placement services and outsourced IT support. • Accounted for all financials, handling quarterly accounting, receivables, and payrolls.
• Led sales/account management team to secure supplier certification for companies across Washington State and California. • Managed end-to-end sales process for new sales activities, negotiating with enterprise clients. • Designed staffing plans and financial models to meet client requirements for small to mid-scale services contracts.
• Managed global business development and account management for multiple Microsoft BG, focusing on sales, revenue, cost, and profitability analysis. • Led pre-sales activities, market analysis, and presentations to drive business growth and client engagement. • Oversaw teams and accounts between the US and China, ensuring profitability and successful delivery.