Ken Sugawara

About

At Global Blue, our team's focus has been the strategic expansion of our non-department store segment in Japan, leveraging my expertise in new business development and customer relationship management. The strategies we've employed are designed to forge lasting partnerships and deliver customized solutions that cater to the distinct needs of the Japanese market. My role as Sales Manager has been crucial in cultivating key commercial relationships, employing a combination of sharp negotiation skills and strategic sales planning. This dedication to excellence has significantly enhanced client satisfaction and cemented Global Blue's position as a financial services frontrunner in the region.

Experience

• Global Blue (10 yrs 10 mos)
  • Head of Sales Global Account - Japan
    Aug 2025 - Present · 1 yr

  • Sales Manager - Non-DS Japan
    Jul 2022 - Oct 2025 · 3 yrs 4 mos

  • DCC Manager/Global Account Key Account Manager -Commercial Japan
    Oct 2019 - Jul 2022 · 2 yrs 10 mos

• Head of Business Development&Key Account Management, Outsourcing Japan at Travelex
  May 2014 - Jun 2015 · 1 yr 2 mos

  Responsible for B to B business development, focused on selling our expertise and technology on foreign exchange business. Specialized in wholesale and outsourcing marketing to financial institutions.

• Senior Manager/Sales & Marketing at Credit Agricole Life Insurance Co. Japan Ltd.
  Mar 2006 - Apr 2014 · 8 yrs 2 mos

  Business Development of new banking partners(bancassuarance partner), Saving product Marketing, Key Account Management and sales training support of existing distributor

• Bancassurance/Key Account Manager at American Life Insurance, Group of AIG
  Jul 2004 - Feb 2006 · 1 yr 8 mos

  Strategic Consulting, including business plan & sales strategy development to affiliate banks

• Deputy Manager at Okato Shoji Co. Ltd.
  Jun 2001 - Jun 2004 · 3 yrs 1 mo

  Corporate Plannning and CEO office