Ken Kwan

Detail-oriented professional with 15 years of experience in brand marketing, trade marketing and retail marketing. Skilled in management and communication. Experienced to contribute to a modern and sizable corporate.

Hong Kong SAR

About

Detail-oriented marketing professional with 15 years of comprehensive experience across brand, trade, and retail marketing. Proven track record of driving brand desirability and market share for high-image portfolios. Expert in navigating cross-functional collaborations and leveraging AI-driven data analytics to optimize commercial outcomes. Experienced to bring leadership and strategic marketing expertise to a forward-thinking, sizable corporate environment.

Experience

  • Moët Hennessy Diageo Hong Kong & Macau (6 yrs 6 mos)
    • Customer Marketing Manager
      Jan 2025 - Present · 1 yr 7 mos

      - Developed standardized tools and operational guidelines to streamline cross-departmental workflows, significantly enhancing overall efficiency and reporting transparency. - Orchestrate high-impact Below-The-Line activations across on-trade and off-trade channels to heighten brand desirability and craft premium consumer experiences. - Align global brand strategies with local market demands to ensure commercial relevance and growth. - Direct commercial planning for high-profile F&B accounts, securing market presence and image consistency. - Manage a team of 3 direct subordinates, fostering a culture of efficiency and clear cross-team communication.

    • Assistant Customer Marketing Manager
      Nov 2022 - Dec 2024 · 2 yrs 2 mos

    • Assistant Brand Manager Marketing
      Feb 2020 - Nov 2022 · 2 yrs 10 mos

      - Managed an annual A&P budget of HK$30m for a multi-brand portfolio, ensuring optimal resource allocation. - Executed through-the-line activations and brand education initiatives to deepen consumer engagement and storytelling. - Achieved a 13% uplift in market share and a 3% increase in overall brand awareness and trial rates.

  • Personal goal pursuit at Career Break
    Aug 2019 - Jan 2020 · 6 mos

    Spent time to love my home town and myself. Enjoyed performing drama on stage with passionate and talented people.

  • Assistant Marketing Manager at Dairy Farm Group
    Aug 2016 - Jul 2019 · 3 yrs

    - Led marketing operations for a major local upscale retail division, overseeing more than 40 stores. - Controlled HK$25m annual A&P budgets and managed 2 direct reports alongside 10+ external vendors. - Spearheaded international brand launches and new store openings within the Hong Kong market. - Developed social media content strategies that significantly increased digital engagement and brand presence.

  • Assistant Marketing Manager at Health Smart Limited
    Aug 2011 - Jan 2016 · 4 yrs 6 mos

    - Directed multi-channel marketing campaigns, including TV commercials, Out-of-Home, digital, and print advertisements. - Expanded CRM platforms to enhance customer loyalty and long-term profitability. - Built trade marketing and training platforms in collaboration with key accounts to streamline retail execution.