Greenwood, Arkansas, United States
An Operations and Systems Management Professional whose in-depth knowledge and experience in directing large customer centered and sales driven organizations results in high levels of service and profitability. Thrives in high-volume complex environments where problem solving, decision making, and collaborative skills deliver results.
Managed repair and refurbishment of retread equipment for 37 retread production facilities and 28 wheel refurbishing facilities including 185 in 38 states with 2500 employees. Oversaw inventory management, procurement of materials, billing, quality control and repair /refurbishment work totaling $3M in revenue annually.
Managed 2 staff and responsible for $300M in business. Supported 200+ sales facilities to ensure accurate / timely billing, correct inventory in stock resulting in accurate inventory levels in system. Analyzed customer requirements and developed policy manuals to ensure high levels of service.
Designed, coded and maintained batch and on-line programs for all proprietary systems company-wide. Automated a $300M national accounts system which was formerly managed manually. Managed 3 help desk support professionals.
Designed, coded and maintained batch and on-line programs for Treadco, Inc. which was part of a joint venture that resulted in Wingfoot Commercial Tire Systems. Developed and implemented procurement systems, including MRP forecasting which replaced an antiquated maual method of procurement.
Designed, coded and maintained batch and on-line programs for all company proprietary systems. Developed and implemented forecasting system which resulted in $3M reduction of inventory levels.