Istanbul, Türkiye
- Strong commercial experience - Highly expreienced on project management - Result oriented business process - Ability to take initiative and leadership skills - Willing to struggle for achieving goals - Stragetic planning, budgeting Specialties: After Sales, Spare Parts, Marketing, Sales, Key Account, OEM, Quality Management,
Middle East & Africa
Zone Manager Middle East & Africa Region
-Develop, implement, communicate and maintain a quality plan to bring the company’s quality systems and policies into compliance with quality system requirements. -Monitoring performance by gathering relevant data and producing statistical reports. -Implementing systems that facilitate productivity, improve processes and guarantees efficacy. -Supervising quality assurance staff -Performing quality assessments -Ensuring in reaching the brand quality objectives. -Managing and implementing the sales and after sales commercial methods -Sustaining quality standards -Consulting (and exchange) with department managers -Communicating with internal and external clients (network). -Training employees on quality measures and company policies -Investigating the systems’ failures and issues -Coordinating and directing the implementation of new standards into practice -Spreading out the best practices among dealers.
* Deployment of the new applications, methods and tools across the network * Improving the insurance operations as well as close relationship with the insurance companies. * Managing of the deployment of the new tools for the workshop productivities. * Developing the DMS (Dealer management system) tool by implementing the necessary interface between the DMS and the Service tool obtained by the brand. * Relationship with the DMS provider * Adapting & Spreading the new methods, documents supplied by the brand. * Productivity analysis & Action Plan implementation
To ensure that the company will reach its commercial objectives by effective usage of the business tools. •To ensure that the company will reach its goals concerning the customer satisfaction levels, which in time will have an important effect on the car sales. • To ensure that the company will maintain and develop its brand image by continuous improvement of the network, by respecting the standards and methods of Peugeot • To manage the network by setting a good balance between the profit, commercial objectives and customer satisfaction. • In order to have the company to reach its goals and objectives with its network, after sales area manager has a vital role between the company and the network by chasing, leading, stimulating and motivating the teams in the network.
Ensures that the company will reach its commercial objectives by effective usage of the business tools provided by the top management. Ensures that the company will reach its goals concerning the customer satisfaction levels, which in time will have an important effect on the car sales. Ensures that the company will maintain and develop his brand image by continuous improvement of the network, by respecting the standards and methods of the brand. Manages the network by setting a good balance between the profit, commercial objectives and customer satisfaction.
* Stock control and inventory management, * Technical and managerial consultancy for network, * Leading and managing reorganization of the network for spare parts and after sales activities for Land Rover and Rover brands * Market research